Wesley Chapel Nissan

Worst dealer EVER! The absolute WORST customer service! Brand new car with less than 2000 miles goes into shop and is there for almost 3 weeks with VERY LITTLE customer care throughout--you do the math. Th Brand new car with less than 2000 miles goes into shop and is there for almost 3 weeks with VERY LITTLE customer care throughout--you do the math. Thank you for thoroughly ripping me off Wesley Chapel Nissan! Maybe I can at least get some LEMONADE out of the LEMON you thoroughly ripped me of for! As if I don't already have enough to worry about.... More

I have been using this dealer since they opened their doors. I have purchased my last 4 vehicles from them. Always fast, dependable, friendly, and they deliver the goods as promised. doors. I have purchased my last 4 vehicles from them. Always fast, dependable, friendly, and they deliver the goods as promised. More

Extremely poor customer service from Alberto Diaz; Alberto made very inappropriate comments. When management was approached, no attempt was made to rectify the situation. Totally dissatisfied with b Alberto made very inappropriate comments. When management was approached, no attempt was made to rectify the situation. Totally dissatisfied with both the repairs that were made and the service provided. More

I recently had concerns with my depreciation value on my I recently had concerns with my depreciation value on my Nissan Armada. Lesson learned for me, do not use email to try and get a deal done. After a I recently had concerns with my depreciation value on my Nissan Armada. Lesson learned for me, do not use email to try and get a deal done. After a few conversations with the GM, he convinced me to bring in the car. I did and he really gave us an amazing deal. Great guy to work with. If you go into Wesley Chapel Nissan, talk with Mark. Great guy!! More

I had limited time to look for a new car for my wife. They did not give me the run-around, and showed me exactly what I wanted to look at. I told them that my better half wants to hear all about the saf They did not give me the run-around, and showed me exactly what I wanted to look at. I told them that my better half wants to hear all about the safety features. When I brought Kathy in, we were assigned the perfect sales person, Robert Regan. He was very thorough reviewing the safety features and patiently answered all her questions. Finishing the deal was quick and painless as Robert and his manager, Wade, put together the terms we needed complete the transaction in record time. This is a friendly, no hidden agenda car dealer that will make you feel confident that your money was well spent! We even enjoyed a nice barbecue lunch while we were there! Respectfully Dan, Kathy, and Kieran Gillooly More

The entire service team was wonderful and went out of their way to find a great truck for my very tight budget. The salesman, Robert, was extremely professional, friendly, and helpful throughout the whol their way to find a great truck for my very tight budget. The salesman, Robert, was extremely professional, friendly, and helpful throughout the whole process. Robert was very well informed and was willing to go the extra mile on my behalf. The manager, Mark Perryman, exceeded expectations in the search and accommodations of the dealership. The entire team of employees were willing to answer any and all questions and strived to exceed expectations... Which they definitely did. We are more than happy with the vehicle we brought home and will definitely continue to purchase vehicles and get service through Wesley Chapel Nissan! More

I am leaving this review because Robert Regan was extremely helpful and made my experience a lot less stressful. He looks out for the customers best interest and will go out of his way to make sure y extremely helpful and made my experience a lot less stressful. He looks out for the customers best interest and will go out of his way to make sure you get what you deserve. His customer service along with his knowledgeable expertise truly shows why he is a highly rated dealer. Wesley Chapel Nissan is a grade A dealership and I would recommend anyone who is interested in buying a new car to go see them! Very Respectfully, Donald G. Bent More

I would like to start out by saying this is the 44th vehicle I have purchased and the first time I purchased one at Wesley Chapel Nissan. This dealership and staff are by far the best I have ever dealt vehicle I have purchased and the first time I purchased one at Wesley Chapel Nissan. This dealership and staff are by far the best I have ever dealt with in my 28 years of buying vehicles. From first walking in the receptionist was very polite, salesperson Cassandra was absolutley the best listener that I have ever had when helping me choose a vehicle, Paul the used car sales manager was awesome as well, he listened to my price range and did everything possible to make the deal happen with no lies or misleading me, the finance manager Kevin did everything to make sure my interest rate and payment was where it needed to be and was pleaseant to deal with,then when I was swapping my belonging's from my old vehicle to the new vehicle (After Dealership Was Clsoed) Mark the General Manager came out and thanked me for the business and chatted a bit with me. Never in all my experiences, especially after hours have I seen or talked with a general manager unless I request it due to there is a problem that needs to be dealt with. Cassandra my salesperson and Paul the used card sales manager were absolutley the best to deal with in being honest, getting the vehicle and color I wanted, not forcing a vehicle that they needed to get off the lot, and making me feel very comfortable with dealing with them. I cannot say enough about the dealership and staff they are great! I did have to take my new Altima in for service as well and my service advisor chris was very great to deal with as well. He kept me informed at all times of what was being done and had car ready when promised. I met Bill White the Service Director as well and he went out of his way to apologize I had to bring car in for service so soon. It was only a bad airbag sensor and they have no control over that. Nissan is a very good car company and I have owned quite a few and this was only the first time I had an issue so no worries. I have and will continue to recommend everyone that is looking to purchase a vehicle to go to Wesley Chapel Nissan. More

Josh Rosario was great! I have owned a Nissan for the last 15 years, and Wesley Chapel by far outperformed all other dealers. I am truly enjoying my new Armada. last 15 years, and Wesley Chapel by far outperformed all other dealers. I am truly enjoying my new Armada. More

I bought my 2013 Nissan Juke back in March and worked with Jerry Barreto to get exactly the color/model I wanted. He was very friendly and personable, and overall made the experience seem stress free wit with Jerry Barreto to get exactly the color/model I wanted. He was very friendly and personable, and overall made the experience seem stress free with his excellent customer service. He was able to work with me to get the model I wanted into the price range I needed without much hassle. This dealership is a little bit of a drive for me, but I'd rather drive there to get the service work than go to the dealership that is actually closest to my home. Typically Chris Hall is the one who I talk to when I bring my car in, and he is also a very genuine associate with great customer service skills. I think this dealership is outstanding, and I would recommend others to go there if they need to get a great deal on a new car or even if they only needed to get their car serviced. I have been to multiple Nissan dealerships throughout Tampa and I would still rather drive to Wesley Chapel since their customer service is just spectacular. More