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Wesley Chapel Nissan
Wesley Chapel, FL
1,729 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us.
Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,729 reviews
November 19, 2018
Fantastic dealership I had an amazing experience at Nissan of Wesley chapel. Raul took great care of us. He was super friendly and made sure our needs were met as a custom I had an amazing experience at Nissan of Wesley chapel. Raul took great care of us. He was super friendly and made sure our needs were met as a customer. Although we didn’t get to purchase anything it was still a good experience. I will visit him for any future car purchases. Thank you for the great service More
by Franriv
Employees Worked With
Raul cam
November 16, 2018
revising a negative feedback i left yesterday Although i had a bad experience at first, Troy left his phone number for me to call and they did fix the issue and now i am a happy customer. I could Although i had a bad experience at first, Troy left his phone number for me to call and they did fix the issue and now i am a happy customer. I couldn't find the negative feedback to revise More
by Hank
Employees Worked With
Chris Embler
November 16, 2018
Awesome Adventure Sun Reed, is truly a ray of sunshine. She is very knowledgeable and professional. She was upfront and honest from the very first conversation and when Sun Reed, is truly a ray of sunshine. She is very knowledgeable and professional. She was upfront and honest from the very first conversation and when I got here she already knew what would fit my personal needs. Sun is the Best Ever! More
by Happy and Smiling
Employees Worked With
Sun Reed
November 16, 2018
Rogue Chris Novo was excellent and professional in assisting me as I purchased my new Rogue! Look forward to sending my family members to him. Thank you Chris Novo was excellent and professional in assisting me as I purchased my new Rogue! Look forward to sending my family members to him. Thank you More
by Sarah
Employees Worked With
Chris Novo
November 15, 2018
HORRIBLE - NO FOLLOW UP ON BRAND NEW CAR ISSUES! HORRIBLE CUSTOMER SERVICE! TERRIBLE FOLLOW UP ON BRAND NEW CAR ISSUES! I've never in my life written a poor review, but this is so ridiculous I pray i HORRIBLE CUSTOMER SERVICE! TERRIBLE FOLLOW UP ON BRAND NEW CAR ISSUES! I've never in my life written a poor review, but this is so ridiculous I pray it saves someone else from having to go through such a dreadful experience!! .. As a single mom, and loyal Nissan owner for over 10 years, I thought I was in good hands when with the sales guy John and General Sales Manager Jonathan helped me get out of my old Nissan Maxima into a new Rogue. Good hands - NOTHING! When I drove off the lot, I was ASSURED they would call me within 2-3 days to schedule me for a service I paid for in my contract. It's been a MONTH!!!!!!!!!!!! Texts and calls going unanswered. On top of the leather seats I paid for in my contract, right before I was about to drive off the lot I noticed that paint was chipped on my tailgate -- come to find out, there was more than one area of chipped paint on this BRAND NEW 2018 ROGUE. (I didn't notice the 2nd area because by the time I left it was nighttime, but saw it the next day and informed them promptly). ON TOP OF THAT!!!... again keep in mind this is a BRAND NEW car, the back up camera is glitchy which is a HUGE safety issue. I've texted the sales guy I was working with (John) countless times, called the dealership several times, only to be sent to voicemail EVERY.SINGLE.TIME. You may wonder, why don't I just go over to the shop? Well, because I live over an hour away (probably why they're jerking me around)... hence why I was waiting patiently to be scheduled to ensure everything would be done in one day. .. Again, as a single mom who needs a reliable car, I just want to know - is it too much to expect a sales + service team to follow through and live up to their word?? A new car is an INVESTMENT, and the people behind the deal should honor and respect the customer. If you're looking for a trustworthy dealership - DO NOT GO TO WESLEY CHAPEL NISSAN! More
by millsapkaren
Employees Worked With
John
November 15, 2018
AWESOME CUSTOMER SERVICE! I SAW STEVEN ADVERTISING CARS ON FACEBOOK AND I WAS WONDERING COULD HE GET ME IN SOMETHING NICE AND AFFORDABLE. HE DID A GREAT JOB TALKING ME THRU THE I SAW STEVEN ADVERTISING CARS ON FACEBOOK AND I WAS WONDERING COULD HE GET ME IN SOMETHING NICE AND AFFORDABLE. HE DID A GREAT JOB TALKING ME THRU THE APPLICATION! THANKS STEVEN AND ILL BE HEARING FROM YOU SOON!! More
by TFCCCC
Employees Worked With
STEVEN HEARD
October 28, 2018
Best Experience Ever! ! Knowing I had challenging credit, My Sales Guy Luis Lopez and Wesley Chapel Nissan staff help me to get into my new Sentra! ! Knowing I had challenging credit, My Sales Guy Luis Lopez and Wesley Chapel Nissan staff help me to get into my new Sentra! More
by Willter
Employees Worked With
Luis Lopez
October 27, 2018
Great experience! Had great experience with this dealership. Chris (AKA Cowboy) was the best. He worked hard and got me into a 2019 Nissan Sentra. Go there if you are l Had great experience with this dealership. Chris (AKA Cowboy) was the best. He worked hard and got me into a 2019 Nissan Sentra. Go there if you are looking for a new car. More
by Brian
Employees Worked With
Yousef Quazzani, Chris Embler, Chris Porter
October 21, 2018
salesman satisfaction Our salesman..Markel Bell was beyond helpful making a difficult sale happen. He was professional and pleasant during the entire process and we really Our salesman..Markel Bell was beyond helpful making a difficult sale happen. He was professional and pleasant during the entire process and we really appreciate all the hard work he and his team did on our behalf. More
by pegoveryou
Employees Worked With
Markel Bell
October 19, 2018
Jonathan Montoya: Purchase or Lease Expert! The purpose of this review is to recommend salesperson Jonathan Montoya to anyone looking to buy or lease a vehicle. I worked with Jonathan on an Alt The purpose of this review is to recommend salesperson Jonathan Montoya to anyone looking to buy or lease a vehicle. I worked with Jonathan on an Altima lease. He was knowledgeable on the style, the upgrades, the mechanics, and the electronics of the vehicle. He was also up to date regarding competitive vehicles offered by other dealerships. I will definitely work with Jonathan when I am ready for my next lease. Carl Frattini Tampa More
by Carl Frattini
Employees Worked With
Jonathan Montoya
