Wesley Chapel Nissan - Service Center

Dishonest, untrustworthy, unprofessional. Went in to have a wheel checked for damage due to hitting a pothole. I was told that the wheel is bent and had to be replaced. I can buy that! Whe Went in to have a wheel checked for damage due to hitting a pothole. I was told that the wheel is bent and had to be replaced. I can buy that! When I was informed about the price, I decided to consider it. The advisor, Brandon Traveline, didn't even offer any estimate paperwork. I had to request paperwork. The paperwork he gave me made no mention of needing a new front wheel rim. What was unusual was that there were no fees associated with any of the paperwork. I insisted that he at least write in the total cost of the rim replacement in his handwriting. I asked if there was a coupon I could use, and he said there was none. Brandon was obviously not having a good day. He was cold and standoffish and not a pleasure to deal with. I did the next best thing and went to another advisor, Darron Blount, who is a pleasure to deal with. He said we could use a service coupon special when the work was done, and it would be possible to cut something off the price. It's sneaky things like these that make me wish I never left Maus Tampa Nissan....never had a problem there. More

I called Saturday (4 business days ago) to get a service quote and got a call center. The call center told me they can't give me a quote, nor can they transfer me to the store. I did not get a return call. quote and got a call center. The call center told me they can't give me a quote, nor can they transfer me to the store. I did not get a return call. I tried calling today and the line hung up on me several times. I've been getting my car serviced there for years and have also purchased cars from them. It shouldn't be this complicated. More

Very knowledgeable personnel with some excellent skill sets. I have had all of my Nissans serviced with them and have not been disappointed. sets. I have had all of my Nissans serviced with them and have not been disappointed. More

Service department is amazing. Darren Blount really knows how to comfort people when getting service done to there vehicles and he never leads them down a rabbit hole and tries to Darren Blount really knows how to comfort people when getting service done to there vehicles and he never leads them down a rabbit hole and tries to give them stuff they don't need. If Darren Blount is working, I always request him. Thanks Wesley Chapel Nissan for what you do and how you do it. More

I’ve always gotten excellent service from Nissan Wesley Chapel, same with my 1/20/24 service with James Stawski Chapel, same with my 1/20/24 service with James Stawski More

Efficient and they do what they say and don’t pressure to do more. Friendly! do more. Friendly! More

Everyone is always nice especially Craig. I don't mind driving to the Dealership. Thanks I don't mind driving to the Dealership. Thanks More

The service man was very polite and kept me updated on everything that was happening to my vehicle. everything that was happening to my vehicle. More

He was a good person and worked well, very kind and experienced, thank you for helping me experienced, thank you for helping me More