Wesley Chapel Toyota

Great experience start to finish! I greatly enjoyed my experience with Wesley Chapel Toyota. I was fortunate enough to bump into Amanda Baron upon arrival and the rest is history! T I greatly enjoyed my experience with Wesley Chapel Toyota. I was fortunate enough to bump into Amanda Baron upon arrival and the rest is history! The entire dealership is staffed with friendly, community oriented staff and owners which is an important aspect of my decision in where my dollars go. More

Top Shelf Thank you Mr. Hugh Palmer(Sales Manager) for reaching out to me after I came out to the sale and viewed the inventory on the lot. There were not many, Thank you Mr. Hugh Palmer(Sales Manager) for reaching out to me after I came out to the sale and viewed the inventory on the lot. There were not many, but the next day, wow ,choice after choice!! Also, I would like to thank Mr. Hugh Palmer for his due diligence on my purchase. If it was not for his commitment, tenacity, and patience, I would have left Westley Chapel Toyota(which would have been my lost). Mr. Andy Ghelfi(Salesman), I thank you for your honesty. I also thank you for listening while you were selling. Thanks for being human and not a robot!! Last but least thanks for being committed to sell a product you believe in. More

Satisfied Life Time Customer I would like to say thank you to Steve Barranco, Frank Wargo, Matt Schemkes and Michelle Terry for giving me 100 percent, when it came to my purchase I would like to say thank you to Steve Barranco, Frank Wargo, Matt Schemkes and Michelle Terry for giving me 100 percent, when it came to my purchase and helping me with any concerns that I may have had. I appreciate all of you for your time, the level care and great customer service that you have shown me through out the years. I just want to say you all have made it so easy for myself and family to continue returning to Wesley Chapel Toyota through the years! #SatisfiedLifetimeCustomer! More

Great customer service!!!! Just wanted to commend, Jack Peck, on his outstanding customer service. He has been the sales rep that has helped me purchase two cars from Toyota in Just wanted to commend, Jack Peck, on his outstanding customer service. He has been the sales rep that has helped me purchase two cars from Toyota in the past couples of year, and he has always went above and beyond to sure I am able to get what I want with an affordable payment. I would highly recommend Jack to anyone that is looking into purchasing a new or used vehicle! More

Wonderful experience I searched, on-line for a vehicle. After seeing Whesley Cchaple Toyota and what they ha to offer, I decided to contact them. I was contacted I searched, on-line for a vehicle. After seeing Whesley Cchaple Toyota and what they ha to offer, I decided to contact them. I was contacted back, by Mark Howard and he offered for me to come down and check out what you had to offer. After meeting Mark and explaining to him the situation I was in with my current vehicle and how I needed to get rid of my vehicle and get into something I could better afford....... I wanted a pick-up truck, he explained to me that I needed to get something "less expensive" that would do the job. I had thought about an SUV and he found the vehicle the he felt would do the things I needed to get done and could also afford. I was doubtful that I was going to be able to turn in my pickup, but I did. The Sienna that I purchased seems to be going to come thru for me. I would like to thank Mark Howard for understanding my problems and helping me through everything - - - Thanks Mark! More

Excellent. The service I received from Chris Joseph in helping me purchase my new Toyota Sienna was absolutely outstanding. He was very knowledgable about the v The service I received from Chris Joseph in helping me purchase my new Toyota Sienna was absolutely outstanding. He was very knowledgable about the vehicle and was able to explain everything to me, down to the small details. In addition, he was very, very patient with me, I never felt rushed. This is my second car purchase from Wesley Chapel Toyota and I recommend them highly. More

Phenomenal service! Hi, my husband and I went in on a whim to purchase a new vehicle to accommodate our family of 6. Mark Howard was my salesman and I can't begin to than Hi, my husband and I went in on a whim to purchase a new vehicle to accommodate our family of 6. Mark Howard was my salesman and I can't begin to thank him enough. He was courteous, straightforward and went above and beyond. Needless to say we are enjoying our Toyota Highlander. Thank you Mark More

Great Customer Service I worked with Lynne Hudson and Luis Veas. Had an excellent experience and I have nothing but good things to say about both of them. I had se I worked with Lynne Hudson and Luis Veas. Had an excellent experience and I have nothing but good things to say about both of them. I had several questions on the safety features and Lynne took the time to answer my questions, helped locate the car I wanted, worked with me on my trade in and kept me update to date every step of the way. She was awesome!! I also worked with Luis. He is very personable and you feel right at ease with him. However, one item that that really impressed me was that he took the time (on a Saturday) to pick up the vehicle I wanted from another location. Not only that, but his family also took time out of their weekend to drive him there so he could drive back with my new car. During the test drive, I had a lot of questions about the features. Louis was extremely knowledgeable about the vehicle and he took the time to make sure I understood all the functions. He also provided some very handy tips as to how to use the features. Finally, the day after the sale, I had a few more questions and he patiently answered them. He even checked the vehicle I had traded in to address a concern I had. I was very pleased with my experience. More

Honesty and Integrity I received a mailing from Lakeland Toyota offering me $16K on my 2012 Focus if I traded at their dealership as well as a $25 gift card for visiting. I I received a mailing from Lakeland Toyota offering me $16K on my 2012 Focus if I traded at their dealership as well as a $25 gift card for visiting. I went out and their salesman, Bill, showed me one Corolla and the one Yaris they had on the lot, then proceeded to play the typical back and forth game that car buying is notorious for. When I asked about the gift card, they gave me a $25 coupon to their service department. When we couldn't come together on the finances after 3 waves of this back and forth shenanigans, I contacted Wesley Chapel Toyota on their online form and within minutes, the salesman, Mark Howard, was calling me telling me to come over to his dealership, that he would meet or beat Lakeland Toyota's numbers and throw in extras like window tinting and a lifetime powertrain warranty; he said he would do an apples to apples comparison for me. I left Lakeland Toyota and I'm SO glad! At Wesley Chapel Toyota, we were greeted and Mark Howard was immediately contacted and came out to work with us. He offered refreshments, which after hours of having soul-sucking negotiations was a welcome treat. Mark Howard showed me every color of Corolla there is and offered explanation between the LE and LE Plus -- I didn't even know there was a LE Plus! I picked the Barcelona Red and we worked a deal that was fair, completely within my price range, and even cheaper than I thought it was going to be! He even gave me floor mats -- I didn't have to buy them! He was direct and open. He didn't play games. I spent less time at Wesley Chapel Toyota buying a vehicle than I'd already wasted with Lakeland Toyota that morning trying to buy one. If you want a car buying experience that leaves you walking away feeling good, go out to see Mark Howard at Wesley Chapel Toyota -- you won't be sorry. I'm not! More

Exceptional Experience!! I cannot say enough about Terry Stanford and Luis Veas, who handled my purchase with ease. I was treated with the utmost respect and look forward to r I cannot say enough about Terry Stanford and Luis Veas, who handled my purchase with ease. I was treated with the utmost respect and look forward to returning to the dealership for future service. Wesley Chapel Toyota has truly set the bar for this industry and exceeded all of my expectations. John Deloach was the icing on the cake! I laughed from the time I walked in the door until the moment I left. Thank you all!! More