Wesley Chapel Toyota

I am so happy with my car, the Scion FRS, and the service I received at Wesley Chapel Toyota. Michael went above and beyond the call of duty to help me find the car of my dreams and made the experience plea I received at Wesley Chapel Toyota. Michael went above and beyond the call of duty to help me find the car of my dreams and made the experience pleasant and painless. He answered all of my questions with patience and was very knowledgable about the car I was buying. I have nothing but great things to say about both Michael and Scott who helped me and I would highly recommend this dealership because I was blown away at the amazing customer service, friendliness, and passion these guys have about their cars. More

Yuri was extremely pleasant to deal with when we brought in our 2 leased vehicles for turn in. We ended up leasing another Toyota, but only after he spent 4 hours letting us drive several used vehicle in our 2 leased vehicles for turn in. We ended up leasing another Toyota, but only after he spent 4 hours letting us drive several used vehicles as well. He was low pressure, friendly, answered our questions and if he could not answer, he found the answer from someone else. We will be back to this dealership in another 3 years, to do it all again! More

Wonderful experience, no pressure, extremely knowledgeable and helpful in a relaxed environment. Tom Williamson was especially great to deal with, he took his time, explained everything and did knowledgeable and helpful in a relaxed environment. Tom Williamson was especially great to deal with, he took his time, explained everything and did not push once. I did not think that I would qualify for the vehicle that I chose ( I naturally fell in love with a much higher priced vehicle than my original budget) but Jaime and Chris came through with an affordable package and I am now driving my dream! More

Due to our credit circumstance, we believed our visit 03/02/13 would be a non productive attempt to purchase a car. JosephCirillo was our salesperson , he took time to listen and discuss with us what to 03/02/13 would be a non productive attempt to purchase a car. JosephCirillo was our salesperson , he took time to listen and discuss with us what to expect. He assured us he knew how to make this purchase work. He never lost sight of our credit restraints, minimal funds, car type needs and affordable payments needed; Once we went to the lot, he found us a possible car, immediately he had it down to 2 choices and he was right. He work our sales number with Mr Wargo who had the intent to make the purchase possible. We were able to get a car that is suitable for our needs, was financed for less than listed price and I'm amazed at the interest rate given. Wow, we have purchased many cars thorugh out 27 years, this time was to be the most difficult one given the credit issues we had to face; yet this procees was made comfortable through out, everyone was aware of our limitations and how we would feel- and made every step of the process a positive one. Lots of insightful information and encouragement was offered. We absolutely recommend the delearship and next time we are in need to pruchase a car we will stop there first. C & J Lorenzo More

the sales person we had took his time and worked with you to get what we wanted and followed up with us and even called us when we got home and thanked us to get what we wanted and followed up with us and even called us when we got home and thanked us More

I recommend Wesley Chapel Toyota to anyone interested in a smooth, exceptional buying experience. Since the moment I arrived the first day, until we left with a 2013 Sports Tacoma 2 days later the staff mad a smooth, exceptional buying experience. Since the moment I arrived the first day, until we left with a 2013 Sports Tacoma 2 days later the staff made us feel at home and important. Scott LaVancher was EXTREMELY patient; showed no signs of aggravation under my constant questions and my undecided state; he was friendly but professional; and by the second day of our buying experience my girls ran to him and hugged him on arrival. Where else would you find that type of rapport? I never felt pressured to make a decision, and when I needed more guidance, Floor Manager Kagan came to the rescue. Kagan put some issues into perspective for me, gave me options, answered more questions, and made me feel like a human being, instead of another sale. After we signed all the papers (and the sale was official) Scott still took his time with me to show me how to use all the fabulous features on my new truck. Kudos to Wesley Chapel Toyota for the type of team they have created!! More

My experience was a good one. I now own a great Camry at a reasonable price, along with good warranties. The only thing I disliked was getting my leather interior installed. No one informed me that my insur a reasonable price, along with good warranties. The only thing I disliked was getting my leather interior installed. No one informed me that my insurance would not cover a rental car, so when I was expected to have one and was not able to, I was extremely disappointed. Also, my leather was not installed right the first time. It was also rather difficult to get in contact with the manager who promised me they would contact me back. I have called several times including emails and never received even a courtesy call or email back. Overall, even with that being said, I love my car and my experience buying the car was a good one, and Joe was very accommodating to my needs. More

I was advised not to come to this dealership by a friend but after reading the reviews I had to check it out for myself and I'm glad I did. I walked in to find that my name was on the board welcoming me as but after reading the reviews I had to check it out for myself and I'm glad I did. I walked in to find that my name was on the board welcoming me as a VIP customer. That was a nice touch. I arrived an hour before my scheduled appointment and was offered a selection of soft drinks and snacks in the waiting area. I didn't even have time to get into the first magazine article before I was greeted by John Deloach. We exchanged small talk and he asked me about my preferences. I had a list of cars that I wanted to take a look at and he noticed that there were few similarities in the vehicles that I had chosen so he asked more probing questions to find out exactly what I needed in a vehicle. I wanted fuel economy and enough room to transport my mobile boutique and all on a reasonable budget. John walked away for a moment and returned with a vehicle that met every qualification that I had. We took a test drive, came back and signed the papers. The sales manager and several finance managers came out to congratulate me on my purchase and the whole process took just a couple of hours from start to finish. I was very pleased with the level of service that I received and will surely refer my friends to Wesley Chapel Toyota. More

Everyone at Wesley Chapel Toyota were very welcoming and friendly as soon as we walked in. The dealership worked with us in making the vehicle we wanted more affordable to us. They kindly answered our quest friendly as soon as we walked in. The dealership worked with us in making the vehicle we wanted more affordable to us. They kindly answered our questions we had about the truck we were interested in. The patience and kind manner in which we received service is why we would highly recommend Wesley Chapel Toyota to other people we know who are interested in buying a new or used vehicle. Thank you More

we stopped to just look around at new cars and Paul Ferraro came out to meet us. He showed us around to the different models and was very good at helping us look at the different models. After some tim Ferraro came out to meet us. He showed us around to the different models and was very good at helping us look at the different models. After some time we found a Coralla that we like very much. We then sat down with Paul and he came back with a deal that we were very happy with and decided to buy the car that night. We are very happy with how we were treated and would have no problem recommending friends there. Jim and Donna Cox More