Wesley Chapel Toyota

My experience yesterday working with the team was absolutely the best experience I have had in purchasing a car. Extremely professional and knowledgeable about every aspect of the transaction. I wou absolutely the best experience I have had in purchasing a car. Extremely professional and knowledgeable about every aspect of the transaction. I would highly recommend this dealership and Jeff Latham to anyone looking to buy a vehicle. Thank you, Kate Freimanis More

I had a direct no hassle purchase experience. I was kept informed of the vehicle delivery status and all my questions were responded to in a timely way. informed of the vehicle delivery status and all my questions were responded to in a timely way. More

The finance team were horrible. When I went back to inquire about the line details they were condescending and gaslighting me. I understand that I should have red the fine details; however, I trusted t inquire about the line details they were condescending and gaslighting me. I understand that I should have red the fine details; however, I trusted them to do the right thing as was mentioned in the deal where I signed. They tackled on items I didn’t need which was not mention as I decline the ones they mentioned. I think they stop mentioning the other items they tackled on they knew I would decline them as well. When I went back to inquire about the details and how they didn’t give me the trade in value that was discuss; they said I signed the deal and it’s my problem. They belittled me and treated me like I was an idiot bc I am a woman. More

Spent 30K with this dealership. A little over a week later and my car is making this awful noise. I called only to be brushed off. Apparently it passed their safety inspection so Im on my own. This i later and my car is making this awful noise. I called only to be brushed off. Apparently it passed their safety inspection so Im on my own. This is miles from the email I received after my purchase explaining how they want to build relationships that last a lifetime. They will not be getting my business in the future and I warn others to be cautious. They will say the right things, but do not count on them when things get bad. I bought a used Audi from them. Big regrets. More

My daughter and I brought our cars into be serviced..Brittni in the service dept was absolutely amazing. Thank you for being so thorough and making car maintenance a breeze. serviced..Brittni in the service dept was absolutely amazing. Thank you for being so thorough and making car maintenance a breeze. More

Being 100% disable Veteran, I wasn't given any discount, no incentives, nor military discount. My sales representative seems to be occupied with his cell phone, and the Sales Manager wasn't helpful. He quot no incentives, nor military discount. My sales representative seems to be occupied with his cell phone, and the Sales Manager wasn't helpful. He quoted me 0% interest free for 36 months, but ended up financing the new vehicle. Out of all the dealership purchasing a new vehicle, your dealership is the only one that didn't give me any incentive. Very disappointed. More

The Dealership has a strange way of handling business. After my bad experience with the dealership. I spoke with Matt Howard to make things right and decided to purchase a car. After getting the car I ref After my bad experience with the dealership. I spoke with Matt Howard to make things right and decided to purchase a car. After getting the car I refinanced and needed to cancel GAP per contract if refinance it is cancelled. However, I have been calling the dealership for a week in a half via calls and emails to cancel.Each time I call the dealership I am told every finance person is busy. I was even told Jose Lodiero would call me back but I haven’t received a call. I understand the dealership feels they are losing money but I signed a CONTRACT stating if I refinance it is CANCELLED. Therefore, it needs to be cancelled immediately. If I don’t hear from the dealership within 48 hours. I will be seeking legal action as a breach of contract. As I have also contacted the GAP administrator (Assurant) as well. They advised the dealership has to cancel which it seems as if they are refusing to do. If you want to purchase a car from this dealership. Just DONT! If I could give zero stars I would. More

Buying a car is not my favorite way to spend a weekend. We arrived without an appointment and were blessed to have Giovanni ready to help us. We knew what we wanted to test drive and he made it happen very We arrived without an appointment and were blessed to have Giovanni ready to help us. We knew what we wanted to test drive and he made it happen very quickly. We explained that we wanted to try a Honda Accord at another dealership and he welcomed this, letting us know he would be available and hoped to work with us. No pressure. We returned the next day with an offer for the Camry we had decided on. He worked with us and within an hour and a half we drove away in our new car. David in Finance was great as well. Thank you and we are customers for life! More

Just signed my second lease at WCT, started out with Service rep Lisa who suggested I speak with Mike Brockman as I was near my lease end. He helped me understand my options and I decided to lease anoth Service rep Lisa who suggested I speak with Mike Brockman as I was near my lease end. He helped me understand my options and I decided to lease another Corolla right then and there. Mike was knowledgeable and helpful and extremely courteous. My 3year relationship with this dealership has been nothing but positive. More