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West Broad Honda

Richmond, VA

4.8
646 Reviews

7014 W Broad St

Richmond, VA

23294

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646 Reviews of West Broad Honda

April 28, 2021

I called at the last minute and they were able to get me in for a much overdue oil change. I would definitely recommend Honda Service department to my friends . More

by kristy.seal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon , Melisa
April 28, 2021

This was our second Honda purchase in the past year. The dealership and our sales executive (Mark Stigall) made the process very easy for us and they went above and beyond in working with us. More

by Preston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stigall
April 25, 2021

The whole experience from making the appointment to correcting the problem exceeded my expectation. The service advisor was cordial and answered all of my questions. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
April 20, 2021

The service was exceptional. I would definitely recommend your company. The service agent called to let me know what additional items I needed for repair. More

by cal57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R. Scott Taylor
April 15, 2021

I had been shopping around all week for a car after an accident sped up my timeline. I was discouraged by the lack of interest I was given by other dealerships. It made no sense as I was a qualified, moti More

by rbennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD, Phil
March 31, 2021

The organized and promptness of inspection services. Everyone was kind and informative of the process of the inspection. I really appreciate the service team. Thank More

by MSVSUDST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
March 26, 2021

Always prompt, courteous and efficient. Extremely helpful. I would not take my car anywhere else for service. Your representative greeted me by my name. I listen when she goes over everything with More

by cassan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA STILWELL
March 24, 2021

Dropped my car off in night drop and asked for it to be ready by noon. Did my inspection for recall and all was good! More

by labattle1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
March 24, 2021

I purchased a new vehicle from Kovi. He listened to what I wanted and made my concerns a priority. My time was a valued and I feel I got fair treatment. West Broad has become my new home for Honda's. I h More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kovi
March 21, 2021

Bought a new car here in Dec 2020 and Brett Howell was my sales guy...oustanding!!! He was completely straight-forward about EVERYTHING and he was not "pushy" in any way...completely professional and thorou More

by MARK W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Howell
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