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West Broad Honda

Richmond, VA

4.8
690 Reviews

7014 W Broad St

Richmond, VA

23294

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690 Reviews of West Broad Honda

April 23, 2017

Swept off our feet! We were well informed through all stages of the purchase. The staff bent over backwards to meet our budgeted price. We truly appreciated the honesty More

by happy gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Barrington & Tim
April 22, 2017

Fast Service They got me in and out in half the anticipated time for my maintenance service! Great service all around. Being able to work in the quiet lounge with More

by Truigrok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim? I can't remember!
April 21, 2017

Excellent customer service. This is our second Honda and have had great luck with both in regards to quality of the car as well as service needs. Very helpful and friendly staff More

by Calliecar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ban Bun
April 21, 2017

Quick, courteous Service is always quick and courteous. I appreciate the quiet lounge and wi-fi so I can work while I wait. Snacks are a nice option, too. More

by AdventuresInOdyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Siddons
April 20, 2017

Treatment hi I feel I am treated fairly. Don't feel unnecessary work is recommended. It is a friendly, comfortable environment. Reason for explaining clearly. W More

by Antoinette D. Schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McMillen
April 20, 2017

Quick and Speedy Service After coming in for a recall service, a mechanic recommended a new battery. After going home and thinking about it, decided to call and make an appo More

by Earl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember but very knowledgeable
April 19, 2017

Oil change/tire rotation Always kept aware of what work needs to be done and what services are recommended to help keep my car running safe and driving to its full potential More

by Crysb84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
April 18, 2017

Thanks for a pleasant experience Service was very good and on-time, friendly staff, price was reasonable. I used the quiet lounge so I could work. The place is nice and clean and lo More

by Momof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lady and a gentleman (sorry i cannot recall the names)
April 14, 2017

Great service! My service representative was Ban Bun. He represents a great combination of professionalism and friendliness. He is a pleasure to work with and is t More

by OldTanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ban Bun
April 14, 2017

The women for check-in/out were knowledgeable and helpful. The women for check-in/out were knowledgeable, efficient, thorough, and helpful. They explained everything clearly and were friendly. I am very happy More

by harpist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two women.
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