
West Broad Honda
Richmond, VA
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690 Reviews of West Broad Honda
inspection & oil change with inspetion issues needing attent Kept me informed as to what needed to be done, very pleasant when explaining issues, missed the vacuum and cleaning service though which I thought was Kept me informed as to what needed to be done, very pleasant when explaining issues, missed the vacuum and cleaning service though which I thought was included. Will continue to have my car serviced at West Broad. Thanks! More
Excellent turn around time! I dropped off my car at West Broad Honda and they called me to tell me my car was ready before I had even arrived home. I dropped off my car at West Broad Honda and they called me to tell me my car was ready before I had even arrived home. More
Outstanding Excellent customer service. She went above and beyond. Advised me services that need only. She is always pleasant and great me with a smile. tha Excellent customer service. She went above and beyond. Advised me services that need only. She is always pleasant and great me with a smile. thanks again More
Another great experience. They always take care me and my Insight. I won't go anywhere else. Melissa is always helpful taking care of my car. Thanks again. They always take care me and my Insight. I won't go anywhere else. Melissa is always helpful taking care of my car. Thanks again. More
helpful and experienced sales staff Mark helped me review the options and to secure the car I wanted. Once I was ready to pull the trigger, Mark supported me through the purchasing pro Mark helped me review the options and to secure the car I wanted. Once I was ready to pull the trigger, Mark supported me through the purchasing process beginning to end.#lovemyCRV More
Great, I was in and out. Enjoyed talking to staff. I didn’t have an appointment, I was serviced promptly and I had 2 recalls on my vehicle. Staff was great. Thanks so much. I'Lloyd be back. I didn’t have an appointment, I was serviced promptly and I had 2 recalls on my vehicle. Staff was great. Thanks so much. I'Lloyd be back. More
State Inspection I bought my CRV from West Broad Honda (also a very positive experience) so I get some no charge services. But whether it's a free service or not, the I bought my CRV from West Broad Honda (also a very positive experience) so I get some no charge services. But whether it's a free service or not, the service is ALWAYS excellent!! Courteous, personable staff keeps me informed. Work completed in timely manner. Shout out to Melissa Stilwell, my service advisor -- outstanding!! More
Quickly in and out. Promptly greeted me on time with appt. a few questions and I was done and out the door! Pick up was easy and also quick. Promptly greeted me on time with appt. a few questions and I was done and out the door! Pick up was easy and also quick. More
Airbag Changing quick Had 2 Takata Airbags replaced because of recall. Took less than 2 hours. Nice lounge with snacks and coffee and WiFi made the wait easy. Had 2 Takata Airbags replaced because of recall. Took less than 2 hours. Nice lounge with snacks and coffee and WiFi made the wait easy. More
Oil change I purchased my vehicle from this dealership. The experience with the oil change was great and faster than what the service person stated. Thanks for i I purchased my vehicle from this dealership. The experience with the oil change was great and faster than what the service person stated. Thanks for improving the friendlier approach in service. More