West County Honda
Ellisville, MO
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I didn't expect to leave with a vehicle, but Alec and the team at West County Honda helped me find the perfect option at a great price. Will be back team at West County Honda helped me find the perfect option at a great price. Will be back More
Mike Knollhoff is amazing, he made the process easy and fun. He was able to help me understand the warranty and broke the price down for me so I could understand it better. Will definitely be doing busines fun. He was able to help me understand the warranty and broke the price down for me so I could understand it better. Will definitely be doing business with him in the future! More
I worked with Michaela who provided such a positive experience. She was very helpful and answered all of my questions and so did the rest of the staff. experience. She was very helpful and answered all of my questions and so did the rest of the staff. More
Honest review. Overall process was OK. I would give 5 stars but when we were finished from finance it was , "here's your keys , thanks". I never bought a Hond Overall process was OK. I would give 5 stars but when we were finished from finance it was , "here's your keys , thanks". I never bought a Honda so I didn't know all the ins and outs. It took me several videos, my time and the manual to figure out everything and Honda isn't known for their friendly interface on the Ridgeline. It would be nice to have some snacks in the machine because getting low on suger and buying a vehicle are bad combination. Our fault for not thinking of that since this was our experience in the past with other dealership purchases, but it's on our list for the future for sure to bring something to eat. I don't expect the dealership to feed us, but having something in the machine to buy would definitely help the experience. Detail did a good job cleaning it up and having it ready to go quickly, it looked good and it was filled up with fuel. People are friendly and professional. Mike Knollhoff was a great sales guy, I would go back to him if the opportunity arises, and he seems genuine. The managers and finance guy are professional and friendly also. Finance did a good job bring patient with us. Things went well after the initial talks of offering a really low trade quote were hammered out. The sales manager definitely saved themselves a sale because we were ready to leave, he calmed the atmosphere and got to the point which literally saved a ton of time of going back and forth, and he was easy to talk to. I feel we got a good deal and I have had the experience of bad deals in the past, so experience tells me this. I know dealerships don't appreciate low ball offers so presenting realistic offers are expected from both sides in my book. There are too many resources to consider otherwise and that part sets the tone. I won't ask for yours for free so don't ask for mine for free. Overall, I feel comfortable buying another vehicle from them and I hope their service department is good because I will try them first and see how it goes. More
West County Honda is the dealership to buy from! I recently got a new CR-V and everyone was very nice and helpful through out the process. Thanks to my awesome sales rep Lisa, I was able to get the I recently got a new CR-V and everyone was very nice and helpful through out the process. Thanks to my awesome sales rep Lisa, I was able to get the car I wanted and get rolling quickly. I will be back next year when it's time to get my son a car! Thanks again! More
We were VERY pleased with this dealership. We were treated with respect and kindness by Michael Knollhoff, our salesman. The terms of the sale and the quick delivery of the car were appreciate We were treated with respect and kindness by Michael Knollhoff, our salesman. The terms of the sale and the quick delivery of the car were appreciated. Our time in the financial office was quick and easy. No waiting around for anyone!! Thank you Michael! More