West County Honda

great salesman Our salesman, Gary Huffman, was great to work with. No high pressure sales. Answered our questions and helped us get the price we wanted to pay. Even Our salesman, Gary Huffman, was great to work with. No high pressure sales. Answered our questions and helped us get the price we wanted to pay. Even after the sale when we discovered that there was only one set of keys Gary contacted the previous owner and then went and picked up the extra set of keys. We experienced a couple of other issues after the sale but they were quickly resolved to our satisfaction by the service manager and by office personnel. More

Good experience and price Bret was helpful and I found a car that was exactly what I was looking for. I took it for a test drive and then an extended, overnight test drive the Bret was helpful and I found a car that was exactly what I was looking for. I took it for a test drive and then an extended, overnight test drive the following day. I received the internet pricing which was very fair and bought the vehicle. Although picking the vehicle was easy, just be sure to remain firm against additional options being sold to you during the financing. It's okay to say no, and overall I would certainly recommend the dealer. More

Jim Lammering The best car buying experience I have ever had! No pressure and a fair price. West County Honda beat every other price I could find in the area. I h The best car buying experience I have ever had! No pressure and a fair price. West County Honda beat every other price I could find in the area. I had financing secured before arriving but Joe Anton found me a better deal! I have recommend them to everyone that asks about our new car. More

SIMPLY AMAZING Chris was excellent at answering every question me and my mother had. He made feel very comfortable with decision. Best service I've ever had with loo Chris was excellent at answering every question me and my mother had. He made feel very comfortable with decision. Best service I've ever had with looking into a new car. More

CR-V Purchase I started online getting price comparisons. The price was the best at West County Honda. I brought my quote with me. Dylan was very helpful and sho I started online getting price comparisons. The price was the best at West County Honda. I brought my quote with me. Dylan was very helpful and showed me the fun features on the 2014 CR-V and we went for a test drive. He did not try to bump up the price and made the experience quite enjoyable. I recommend Dylan Hubler and West County Honda. More

The Best Salesman Anywhere On our visit to West County Honda we were greeted by a great salesman, Gary Huffman! From start to finish he was professional, courteous and answered On our visit to West County Honda we were greeted by a great salesman, Gary Huffman! From start to finish he was professional, courteous and answered all of our questions - he even had a genuine sense of humor, this guy is the real deal! Of course we bought a car from him, he gave us a great deal and didnt keep us there all day. Please go visit this man and let him show you the hondas! More

Stay Away Yet again another dealer, that deals in extremely high pressure! I was not even sure I wanted another car when I went in. I was allowed to drive a new Yet again another dealer, that deals in extremely high pressure! I was not even sure I wanted another car when I went in. I was allowed to drive a new CRV and then after that, they used every trick in the book to get me to buy! As in, "what will it take for you to buy now"! And even worse when I kept saying, "NO" the assistant manger came out with a sarcastic attitude! I will not even talk about the high pressure tactics, he used! Eventually I did end up buying a new CRV, but rest assured it was not from this dealer! More

No response to complaints I have owned my first (and last Honda) for 10 months. There is never a time that I go into this dealership that I leave without some fiasco occurring. I have owned my first (and last Honda) for 10 months. There is never a time that I go into this dealership that I leave without some fiasco occurring. I wrote a letter to one GM and never heard from him ... but found out later he had been replaced. On April 24, 2014 I had an issue over the most ridicules thing and left the current GM (Jason Prunkard) a voicemail as soon as I returned home. To date (April 28, 2014) ... I have yet to hear from him. Here is what happened on April 24, and what I called him about ... I simply went in for a car wash as I do almost every other week for the past 10 months ... I sat in the waiting room but after about 20 minutes I got up to ask about my vehicles status. As I got up, i saw my vehicle parked next to the building. I asked the service rep what was going on and he said it was ready. No one ever came into the waiting area to announce this (as they have done on the past). I walked towards my car to hear it just sitting there idling for who knows how long - with the A/C on !! I went back to tell the rep about it, and he had no explanation why no one told me it was ready ... or how long the car had been idling. But this is very typical of what happens at this dealership. As soon as I got home I called and left a message to Jason Prunkard really just to make him aware ... but no response as I have mentioned. Try calling the dealership number at 636-391-6900 and press zero for an operator! I did that twice on back-to-back phone calls and no one EVER answered. Yet call back and press the option for new sales and someone will answer. Also, any buyers considering a Honda CRV ... mine has leather, sun roof, bluetooth, back-up camera, heated seats - BUT NO INTEGRATED GARAGE DOOR OPENER !!!. It is not even an option as I understand. I have 2 other cars from 2000 and 2002 and BOTH of them have this feature. My only solution was to take back my 80 year old mothers opener to put on my my visor. Makes no sense ... check out chatter on the web concerning this same issue. More

Superior Service from West County Honda. Excellent service. Excellent attitude. I can't say enough about a dealership that doesn't HARD SELL, making you feel uncomfortable while you try to Excellent service. Excellent attitude. I can't say enough about a dealership that doesn't HARD SELL, making you feel uncomfortable while you try to make a very important decision. Lauren McKay responded almost immediately to my online inquiry. Her ongoing follow up felt like great customer service, not constant pressure to buy a car. I was impressed with her attitude. Dylan was great. He patiently answered all of my questions and treated me with respect. I felt no pressure at all and felt really good about my purchase. He was a pleasure to work with and I would recommend Dylan to anyone needing to buy a car. Both Lauren and Dylan followed up after the purchase. Excellent representatives of West County Honda. If the service department offers the same level of customer service, I'll never go anywhere else and I'll recommend West County Honda every time. More

Excellent Customer Service Jennifer Glantz provided excellent customer service - from beginning to end. We told her what we looking for and she delivered it. Jennifer was very Jennifer Glantz provided excellent customer service - from beginning to end. We told her what we looking for and she delivered it. Jennifer was very friendly and outgoing. West County Honda should be glad to have a person like Jennifer. She is an asset to the company. She understands the customer needs and doesn't make you feel pressured. Joe in Finance was very friendly and helpful also, explaining all of the different options. More