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West Covina Nissan

West Covina, CA

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312 Reviews

205 N Citrus St

West Covina, CA

91791

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Showing 312 reviews

January 09, 2014

The staff's attentiveness came across as genuine and that is what wins over customers!! I am a regular customer for the service and when I needed to replace my current Nissan, I chose W.Covina Nissan More

by ClaudiaF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Taylor, Kenia Zarate
Jan 10, 2014 -

West Covina Nissan responded

Claudia, thank you very much for stopping by to share your wonderful experience with West Covina Nissan. We work hard to ensure an efficient and enjoyable visit for our customers and I'm very pleased to see that our staff has met this goal. Please take time to find us on Facebook and Twitter to locate outstanding specials from our service department and have a wonderful weekend! Regards, Emil Moshabad, General Manager emil@sageauto.com

November 23, 2013

I was informed of a problem ,told me the car will not be ready probably until the next day.Kenia offered me a loaner car so I can go home instead of waiting. More

by lubasll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenia Zarate
Nov 26, 2013 -

West Covina Nissan responded

Hi there! Thank you so much for writing us a DealerRater review! We appreciate your business very much, and we're happy to see that we were able to get you back on the road quickly. Let us know if there is anything else we can do for you! Make sure to follow us on Facebook and Twitter for upcoming specials and promotions before coming in next time! Hope to see you soon! Best, Emil Moshabad, General Manager emil@sageauto.com

October 01, 2013

Easy to make an appointment. Fast, courteous service upon arrival. Reasonable prices for preventive maintenance. Shuttle service to and from my home while my car was serviced. More

by aglae1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Olvera, Enrique Martinez, Kenia Zarate, Gary Gavarrete
Oct 03, 2013 -

West Covina Nissan responded

Hi there! Thank you so much for writing us a DealerRater review! We appreciate your business very much, and thank you for allowing us to service your vehicle. If there is anything else that you need, make sure to let us know immediately! Follow us on Facebook and Twitter for upcoming specials and promotions! We hope to see you soon! Sincerely, Emil Moshabad – General Manager

August 25, 2013

Their service is amazing. They are always on top of their work, and they attend you with respect. Definitely recommend.them. They will make the experience great. More

by dianaortiz25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenia Zarate
Aug 26, 2013 -

West Covina Nissan responded

Thank you so much for the excellent review! I appreciate you taking the time to tell us about your experience at our dealership. Customer service and satisfaction are our top priorities and I am so happy to see that we have met both those goals. If there is anything else we can help you with please don't hesitate to contact us. We look forward to working with you again in the future! Sincerely, Emil Moshabad – General Manager emil@sageauto.com

February 07, 2013

Wendy was amazing. She was very attentive and listened to my needs. I walked away feeling very happy with my new certified pre owned vehicle. I am recommending Wendy to anyone I know that needs a vehicl More

by kritravi1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Ramirez
Feb 08, 2013 -

West Covina Nissan responded

Thank you so much for this great five star review! I will pass your kind words on to Wendy. Also, congratulations on the purchase of your new vehicle! I hope that you continue to enjoy it for years to come. If you need anything else, give us a call and we will get it taken care of for you. Thanks again, we hope to see you soon! Sincerely, Joelene Bradley jbradley@westcovinanissan.com Office: (626) 732-1000

January 11, 2013

Today I saw the television ad for either a nissan versa or sentra for $38.00 per month so I called and spoke to Beatrice, she answered the phone when I called. She confirmed it was $38.00 a month no matt More

by cspells3123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spoke with Beatrice on phone
December 05, 2012

Wendy Ramirez was awesome! she made us feel so comfortable and really took care of us! we were originally at a different dealership and decided to come to West Covina Nissan. She was so thorough a More

by barbados1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Ramirez, Wendy Ramirez
Mar 06, 2013 -

West Covina Nissan responded

Thank you so much for the feedback! I really appreciate you taking the time to let us know about your car buying experience. Customer service is always our number one priority and I am so happy to hear you were very satisfied. If you have any additional questions, please don't hesitate to contact me. I hope you continue to enjoy your new Nissan!

November 30, 2012

I was so amazed how the process was with buying my first car ! Wendy Ramirez from the Internet sales was there to guide me the whole way. The process was smooth! The pricing and customer service was unbeata More

by greeneyes29303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Ramirez - Internet sales, Wendy Ramirez
Mar 06, 2013 -

West Covina Nissan responded

Kristy, thank you so much for taking the time to let us know about your experience! It is awesome to receive such great feedback and Wendy will be thrilled to hear you enjoyed the process of buying your first car. I am so happy to hear you felt comfortable and satisfied with your purchase and again, thank you for all of your support. I hope you continue to enjoy your Nissan Altima! Sincerely, Joelene Bradley jbradley@westcovinanissan.com Office: (626) 732-1000

November 30, 2012

This was the best car purchasing experience I ever had. Wendy for a few details of what I was looking for and located the perfect car for me. I love my 2013 Sentra. I will be recommending this dealership a More

by Dmahealani
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Ramirez, Wendy Ramirez
Mar 06, 2013 -

West Covina Nissan responded

Thank you for the great feedback! I am so happy to hear that this was your best car purchasing experience. Wendy is an excellent employee and she will be thrilled to hear all the kind words you have to say about her. If you have any additional questions please contact me and don't forget to check out our Facebook and Twitter pages for upcoming specials! Sincerely, Joelene Bradley jbradley@westcovinanissan.com Office: (626) 732-1000

November 11, 2012

Very happy Got exactly what I wanted And best of all Hassle Free will totally recomend Wendy to my family she is great this is my second time buying a car from her More

by Nunezanth
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy In Fleet and manager Manny, Wendy Ramirez
Mar 06, 2013 -

West Covina Nissan responded

Thank you for the great feedback! I am so happy to hear you had a great experience and Wendy was able to help you find a car that best suits you. Thank you for your support and recommending our dealership, we really appreciate it. If you have any additional questions, please don't hesitate to contact me. Also, don't forget to check out our Facebook and Twitter pages for upcoming exclusive specials! Sincerely, Joelene Bradley jbradley@westcovinanissan.com Office: (626) 732-1000