West End Lincoln

Great service and nice lounge area. Staff was friendly and appointment was timely. Very clean shop and waiting area. Staff was friendly and appointment was timely. Very clean shop and waiting area. More

Anne was amazing. Extremely accommodating. She made sure I was taken care of and in a timely manner. Extremely accommodating. She made sure I was taken care of and in a timely manner. More

They do a very nice job of taking care of me and my car maintenance! maintenance! More

Great experience with Taylor. Got exactly what I wanted within my budget. Beautiful showroom as well Got exactly what I wanted within my budget. Beautiful showroom as well More

We came to “just have a look” and ended up buying Lincoln Navigator. For sure we liked the car a lot, however, Ms. Lauren Washenberger was simply amazing: she was easy-going, very professional and knowledgea Navigator. For sure we liked the car a lot, however, Ms. Lauren Washenberger was simply amazing: she was easy-going, very professional and knowledgeable about every aspect of the car. But she was not pushing us to make any decision. .the speed with which everything was done, including all the aspects of trade in and financing, was also remarkable. I would like to thank Lauren and everyone in West End Lincoln for a great experience! More

Great and quick service, nice lounge area! We knew what vehicle we wanted and jay got us in and out! We knew what vehicle we wanted and jay got us in and out! More

They provide amazing service, have great people, and I really appreciate their fantastic waiting area that helps the time fly by really appreciate their fantastic waiting area that helps the time fly by More

My trunk had a lot of stuff in it and they treated it like non of it had any value. They flipped down the rear seats and shoved everything forward along with the liner that was there to keep my trunk cl like non of it had any value. They flipped down the rear seats and shoved everything forward along with the liner that was there to keep my trunk clean. I was out of town when my car had issues. Drove it to the local Ford dealership, there was no Lincoln dealership and they wouldn’t even look at it for me. He was way too busy to even plug in the diagnostic machine to tell me if it was safe to drive. The nearest dealership was 2+ hours away and I was 5 1/2 hours away from my dealership. I spent about 3 1/2 hours on the phone with no response from my dealership. Finally I called Ford direct and got a case # before I started getting any responses. I had deadlines and appointments with clients and had already spent an extra day trying to get towed through Lincoln’s roadside assistance (hard to find someone to tow you 2 1/2 hours) or to find out if it was safe to drive. I sent an email to everyone at my dealership and at about 3:00 pm headed home. On my way home at about 7:30 pm I received a call from my dealership. My rear axle and entire differential needed to be replaced and there had been a massive power surge to the electronics. This hybrid Corsair that I bought has had a ridiculous amount of recalls already and some of the issues I had were part of yet another 11/2025 recall listed with no available fix. More

Positive experience staff was friendly and easy to deal with making getting a replacement vehicle easy and stress free. with making getting a replacement vehicle easy and stress free. More

Our buying experience at West Elm was exceptional. Eric was very Professional, honest, and easy to work with. Eric was very Professional, honest, and easy to work with. More