West Herr Acura of Buffalo

The dealership service was stellar. Ciara was outstanding and very helpful. Our service was excellent. Ciara was outstanding and very helpful. Our service was excellent. More

I drive from Rochester to West Herr Acura for excellent service and a friendly staff. service and a friendly staff. More

Very friendly,promp and courteous. .I have been taking my Acura's there for years.The staff are professional and knowledgeable of their product. .I have been taking my Acura's there for years.The staff are professional and knowledgeable of their product. More

Jason Stsrnes was very helpful, he answered sll of my questions. He was very nice to deal with. questions. He was very nice to deal with. More

THE CUSTOMER COFFEE ESPRESSO MACHINE WAS MOST EXCELLENT. SERVICE AND CAR ANNUAL INSPECTION WAS VERY WELL DONE MOST EXCELLENT. SERVICE AND CAR ANNUAL INSPECTION WAS VERY WELL DONE More

I feel that I was treated in a honest and friendly manner. The work I feel is quality and accomplished in a timely fashion. Ciara , the service Rep. was excellent, very thorough. manner. The work I feel is quality and accomplished in a timely fashion. Ciara , the service Rep. was excellent, very thorough. More

Ciara was very friendly and let me know what to expect while waiting for my vehicle. Great Service!! while waiting for my vehicle. Great Service!! More

Everything went fast and they even offered to wash my car! Very happy with the service! car! Very happy with the service! More

All personnel were very friendly and professional. We received our new car 6 months after signing the contract. A large part of the delay was outside the dealers control. However we also encountered s We received our new car 6 months after signing the contract. A large part of the delay was outside the dealers control. However we also encountered several administrative issues, e.g. lack of communication regarding the final delivery date and problems with paperwork, that could have been avoided. Notwithstanding, WH went the extra mile to ensure a happy ending. We are very pleased with service received and the quality of the new car More

Took 2020 MDX w/ 14k miles in for oil change - cost me $550 for a B16 error due to something with rear differential fluid and “brake pad maintenance” $550 for a B16 error due to something with rear differential fluid and “brake pad maintenance” More