Back

West Herr Acura of Buffalo

Buffalo, NY

4.8
132 Reviews

7460 Transit RD

Buffalo, NY

14221

Directions

By Type

Showing 132 reviews

January 23, 2023

Great dealership. Friendly staff. Would highly recommend to anyone who is looking to purchase or service their Acura. 10/10 More

by jeffverr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 22, 2023

I felt very comfortable dealing with West Herr Acura of Buffalo. I was given accurate information and never felt pressured into making a purchase. I was informed about my options, of which there were a num More

by Mrs. L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
January 13, 2023

Friendly staff very professional felt welcomed since the moment i walked in will definitely come back again! More

by benji855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara downey
Jan 13, 2023 -

benji855 responded

Thanks!!

January 13, 2023

I am very satisfied with the service that I received and continue to receive from the dealership always very courteous and efficient Thank You More

by mikew112b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Mike
January 12, 2023

Purchased our first Acura, a 2022 RDX. . Dealership and sales experience was phenomenal. Thanks to our salesman, Tim Zaman for his knowledge patience throughout the process. I would highly More

by Larry Myszka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman- Tim Zaman and General Manager -Mike Garrigan
January 10, 2023

The building is bright and clean. The staff is very courteous and friendly making the visit comfortable. And at the end, everything is as promised. The entire team is so helpful. T More

by rectorchristlkpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 08, 2023

Ciara went out of her way & helped us far beyond our expectations - extremely knowledgeable & efficient - I would recommend this dealership to everyone & anyone - any dealership would be lucky to have h More

by janicemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara & unfortunately I cannot remember the name of the technician
Jan 08, 2023 -

janicemarie responded

Respond publicly to Acura Dealership

Jan 08, 2023 -

janicemarie responded

See above review

Jan 08, 2023 -

janicemarie responded

Acura Dealership will now be my 1st go to for excellent service in the future

January 07, 2023

Great service every time I have gone there. In and out in a reasonable amount of time. Jason took care of me on my last visit. He was very professional and courteous. Listened to my concerns a More

by pjb1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 06, 2023

Chip did great with this sale, he did all he could have to make it easier to buy the 2020 RDX. Easy to talk to and work with. More

by asolpiet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Russ, Jason Wiepert
December 22, 2022

Everyone who helped me at West Herr was excellent. The service was prompt and first rate. More

by SA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
...
5
...