West Herr BMW of Buffalo

Austin is so helpful. He is very knowledgeable and friendly. Ivslways ask for him. Great job Austin He is very knowledgeable and friendly. Ivslways ask for him. Great job Austin More

My first time at this location as I purchased my 2021 mini countryman s at town mini. I brought my mini in for service and had a great experience. Brett was a very knowledgeable service advisor, he was mini countryman s at town mini. I brought my mini in for service and had a great experience. Brett was a very knowledgeable service advisor, he was polite and courteous. The service waiting area was very neat and clean, a nice place to wait for my car. More

I have owned several luxury brand cars and the service at BMW is superior by far to all!!! Ever time I go in it’s five star service. James was great. Thank you! BMW is superior by far to all!!! Ever time I go in it’s five star service. James was great. Thank you! More

Everything moved smoothly. A pleasure dealing with Rich Singer. Vear patient and helpful. Cody explained, with patience, all the workings of the technical things I would need t A pleasure dealing with Rich Singer. Vear patient and helpful. Cody explained, with patience, all the workings of the technical things I would need to know before leaving with the car . More

Work completed in a professional manner. My service guy was helpful & cordial. Informed me I’ll be needing tires …. Helpful To know. My service guy was helpful & cordial. Informed me I’ll be needing tires …. Helpful To know. More

Craig was an awesome advisor! Very helpful and considerate. West Herr BMW is going to be beautiful facility once completed. Very helpful and considerate. West Herr BMW is going to be beautiful facility once completed. More

Excellent service for oil service on my X2 Provided loaner car and valet to pick up the car right on time , also returned it on time . Called me to inform what work needs to be done Very pleased overa loaner car and valet to pick up the car right on time , also returned it on time . Called me to inform what work needs to be done Very pleased overall More

Noisy due to construction however very helpful and qualified staff who checked on me multiple times while I waited for the service to be completed. Super experience! qualified staff who checked on me multiple times while I waited for the service to be completed. Super experience! More

Very professional, courteous and explained everything that was done to my car for my service couldn't be happier! that was done to my car for my service couldn't be happier! More