West Herr BMW of Buffalo

Professional, courteous and attentive staff. The new car buying experience was positive and I will recommend this dealer and sales team. The new car buying experience was positive and I will recommend this dealer and sales team. More

BMW of Buffalo has great customer service. They went above and beyond to make sure that I got the vehicle that I wanted. They went above and beyond to make sure that I got the vehicle that I wanted. More

Max was very professional,and polite. He understood my concerns. Even though the current problem exists he set up another appointment with me on the 29th to get this situation finally res He understood my concerns. Even though the current problem exists he set up another appointment with me on the 29th to get this situation finally resolved. Don’t lose him to another dealership or business. If you do it will be your error, and it will be a major one at that. FH Thiele More

Very professional, fair, and polite crew! Excellent job in a timely manner. Very satisfied with the repair! Excellent job in a timely manner. Very satisfied with the repair! More

Customer service is second to none. I was so impressed Ive told several friends about my pleasant experience. I was so impressed Ive told several friends about my pleasant experience. More

The job was done on time Courteous, Professional attitude, nice facility I was helped by James Thank you, James attitude, nice facility I was helped by James Thank you, James More

AWSOME LOVE WORKING WITH LUKE TOTAL EXEPRIENCE WITH THE DEALERSHIP WAS VERY PROFESSIONAL DONE IN A TIMELY MATTER WILL RECOMMEND BMW TO FAMILY & FRIENDS DEALERSHIP WAS VERY PROFESSIONAL DONE IN A TIMELY MATTER WILL RECOMMEND BMW TO FAMILY & FRIENDS More

Everyone was pleasant to deal with and interested in my satisfaction with the work being performed. satisfaction with the work being performed. More

It is a welcoming place with courteous employees. We came in for a repair of our BMW x1 and left with a trade in for a Mini Countryman. We came in for a repair of our BMW x1 and left with a trade in for a Mini Countryman. More