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West Herr BMW of Buffalo

Williamsville, NY

4.8
316 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 316 reviews

June 08, 2025

My service was completed on time, with steady input from the service manager Kyle. I was able to get a loaner, and everything went smoothly. More

by cwilde1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle,
June 07, 2025

Excellent service and communication from Monica made the process or ordering and purchasing my new car as painless as possible. More

by georgetballa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Fischer
June 06, 2025

Max continues to crush it! The staff at BMW of Buffalo is second to none! More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
June 03, 2025

Joseph was very helpful and he wasn’t pressuring us to buy anything. Let us look at all our choices. More

by Ljsitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heide, Mark Carrow
June 02, 2025

BMW Buffalo service center is the best! 5 star all day! Look no further for anything! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The rest of the team is 5 star as well!, Mark Carrow
May 31, 2025

Professional, courteous and attentive staff. The new car buying experience was positive and I will recommend this dealer and sales team. More

by etank
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe McEachin
May 29, 2025

BMW of Buffalo has great customer service. They went above and beyond to make sure that I got the vehicle that I wanted. More

by brozarts
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael D. , Mark Carrow
May 27, 2025

Max was very professional,and polite. He understood my concerns. Even though the current problem exists he set up another appointment with me on the 29th to get this situation finally res More

by No
Recommend Dealer
Yes
Employees Worked With
Max Raoch. See comments abovey
May 24, 2025

Very professional, fair, and polite crew! Excellent job in a timely manner. Very satisfied with the repair! More

by Howdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 17, 2025

Customer service is second to none. I was so impressed Ive told several friends about my pleasant experience. More

by jddpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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