West Herr BMW of Buffalo

Pleasant experience with salesman Rich Rhoades. Easy going, no pressure, good communication. Everyone involved in the transaction was friendly and easy to work with. Car was ready when promised. Ze Easy going, no pressure, good communication. Everyone involved in the transaction was friendly and easy to work with. Car was ready when promised. Zero issues. I don’t give out 5 stars, because perfection is hard to achieve, but BMW of Buffalo comes close. More

Sales staff was very courteous and informative walk me through all the details and help me make my decision easy through all the details and help me make my decision easy More

This dealership blew me away! Way above and beyond my expectations. I got a flat tire on the way to the airport and installed the doughnut. When I got to the airport I called the Way above and beyond my expectations. I got a flat tire on the way to the airport and installed the doughnut. When I got to the airport I called the dealership to let them know I would be bringing it in for repair when I returned to Buffalo. They sent a driver over to pick the car up from the airport parking lot. They repaired the tire performed all routine maintenance and returned it to the airport parking lot before I returned to Buffalo. They not only made it extremely convenient but also gave me peace of mind while I was away. Honestly, I can't thank them enough! More

Easy to deal with. Knowledgable. Not your average dealer. I actually enjoy going to this dealer. Knowledgable. Not your average dealer. I actually enjoy going to this dealer. More

Always consistent and on top of everything. People are attentive and helpful each time I’ there. People are attentive and helpful each time I’ there. More

Very good service on short notice, appreciate car washed and vacuumed.Nice waiting area.😄 BoGellman and vacuumed.Nice waiting area.😄 BoGellman More

Everything was to expectations. I really liked the video of my vehicle inspection. Service team members were very good as well. I really liked the video of my vehicle inspection. Service team members were very good as well. More

I've been dealing with BMW of Buffalo and Rich Singer for many years. I have Rich too be very professional, knowledgeable and someone I consider a good friend. He has made my and my wife's BMW purchases se many years. I have Rich too be very professional, knowledgeable and someone I consider a good friend. He has made my and my wife's BMW purchases seemless and a enjoyable. The dealership has always been attentive to our needs and concerns. More