West Herr BMW of Buffalo

I trust that the technicians know what they are doing. I appreciate the videos they send when they are servicing my car. I appreciate the videos they send when they are servicing my car. More

It was a good experience Max was informative about the X3 he also explained everything that needed to be done to the car he also explained everything that needed to be done to the car More

The service dept does a great job they keep you informed and get your car completed and back to you it’s much appreciated. and get your car completed and back to you it’s much appreciated. More

Responsive service department/great follow up. courteous and patient service rep (Marc). Very customer focused. courteous and patient service rep (Marc). Very customer focused. More

Easy to make and schedule an appointment. Professional and very courteous.. Would recommend their service dept to family and friends. Professional and very courteous.. Would recommend their service dept to family and friends. More

The dealership is only as good as the people who work there and in my opinion the people I dealt with were superior there and in my opinion the people I dealt with were superior More

Great service and great people! Excellent service and fair prices. Always know my car will be serviced with care! Thanks Marc! Excellent service and fair prices. Always know my car will be serviced with care! Thanks Marc! More

Easy and fast check in with my vehicle. The young man that helped me was very knowledgeable and helpful. The young man that helped me was very knowledgeable and helpful. More

Great work great customer service everything’s done in official. it’s always a pleasure working with BMW. official. it’s always a pleasure working with BMW. More

The team showed prompt service, listened to what I was describing as concerned and explained what needs to be done. describing as concerned and explained what needs to be done. More