West Herr BMW of Buffalo

The dealership and the people in the service department were very nice and very professional. I had no problem scheduling a appointment and the repair was done on time and done properly. were very nice and very professional. I had no problem scheduling a appointment and the repair was done on time and done properly. More

Jimmy is the absolute best at what he does. He went above and beyond to ensure my experience was nothing short of exceptional! He went above and beyond to ensure my experience was nothing short of exceptional! More

Best purchasing experience of auto ever. Brandon was amazing. His knowledge and attitude were first rate. West Herr is on my number one list! Brandon was amazing. His knowledge and attitude were first rate. West Herr is on my number one list! More

Kyle at BMW Mini is great to work with. He made my service visit a very positive experience. He made my service visit a very positive experience. More

The service was timely. Adam was especially helpful and always does a great job for us. Adam was especially helpful and always does a great job for us. More

Very comfortable waiting area. Max did a good job explaining what was needed. Well done! Max did a good job explaining what was needed. Well done! More

Everyone was very Friendly & Professional & Went out of their way to answer questions & Explain the features of the vehicle! Best Delivery Experience I have Ever had!!! I would Rate my overall expe their way to answer questions & Explain the features of the vehicle! Best Delivery Experience I have Ever had!!! I would Rate my overall experience as a 10!!! I will be Back! More

The peopke in both sales and service are curteous and efficient. I highly recommend this dealership.. efficient. I highly recommend this dealership.. More

Excellent customer service, went above and beyond to help with service needed at absolutely the best outcome in cost. with service needed at absolutely the best outcome in cost. More

Outstanding customer service and customer care. Professional and extremely courteous staff attention to details at every visit. . Professional and extremely courteous staff attention to details at every visit. . More