West Herr BMW of Buffalo

Service advisor and technician were very knowledgeable and helped me make the right decision regarding tire replacements. and helped me make the right decision regarding tire replacements. More

Great customer service and everything was done in a timely manner. I'm very pleased with the service I received. timely manner. I'm very pleased with the service I received. More

Austin is great! Very high prices, but attentive to customer needs. Wish the BMW lounge would be restored to what it used to be!! Very high prices, but attentive to customer needs. Wish the BMW lounge would be restored to what it used to be!! More

Every thing was fine yesterday. Unfortunately the car wasn’t ready until the very end of the day but that was no fault of the service manage Unfortunately the car wasn’t ready until the very end of the day but that was no fault of the service manage More

Excellent service provided in a very timely manner. Waiting area is very nice. Service was outstanding. Waiting area is very nice. Service was outstanding. More

Annmarie Basile has been our BMW client advisor for over ten years and is someone we trust. Her knowledge, honesty, professionalism and dedication to service has made all of our BMW experiences positive one ten years and is someone we trust. Her knowledge, honesty, professionalism and dedication to service has made all of our BMW experiences positive ones. She is an asset to your dealership. More

Kirsten Volpe went above and beyond to ensure my vehicle services promptly. Everyone I delt with was extremely personable and accommodating. services promptly. Everyone I delt with was extremely personable and accommodating. More

Nice people responsive to your call and questions . Quick to get back to calls on phone Quick to get back to calls on phone More

Excellent, fast service! Done before anticipated and got us in last minute. Very professional and personable Done before anticipated and got us in last minute. Very professional and personable More

Austin was outstanding He took care of my vehicle in a very short time frame. The service performed was top rate very short time frame. The service performed was top rate More