West Herr BMW of Buffalo

Jason in Service is always super thorough and takes care of all my concerns. I’ve been to several BMW dealers between different states and my experience here has been top notch! of all my concerns. I’ve been to several BMW dealers between different states and my experience here has been top notch! More

Great genuine service and attention Been a longstanding customer and loyalty comes easy when cared for well customer and loyalty comes easy when cared for well More

Enjoyed my interaction with Corey and especially John who was extremely knowledgeable in guiding me through settings had some good laughs during my stay also didn’t feel any pressure from Sam going through f was extremely knowledgeable in guiding me through settings had some good laughs during my stay also didn’t feel any pressure from Sam going through finances all in all 5 stars all around More

The nicest showroom around. So bright and cheerful. Lots to see and very organized! Best way to show off inventory.Dave C is the friendliest salesman. We have been clients along So bright and cheerful. Lots to see and very organized! Best way to show off inventory.Dave C is the friendliest salesman. We have been clients along time. So knowledgeable.about all the updates. Not pushy. Tries to accommodate all great assets of the company cars availability. Whole experience was wonderful! Thank you More

Took a week to complete the work. Didn't respond to calls or emails. Didn't return messages. Sent to voicemail Didn't respond to calls or emails. Didn't return messages. Sent to voicemail More

Always terrific service at BMW dealer in Buffalo, everyone is courteous and efficient, I would recommend this dealer to anyone I meet. everyone is courteous and efficient, I would recommend this dealer to anyone I meet. More

The service department representation was very professional patient and thorough, zz zz zz zz zz professional patient and thorough, zz zz zz zz zz More

Service was done quickly and the dealer team was very good on explaining the services and the time needed to get it done. good on explaining the services and the time needed to get it done. More

I was very much impressed with the service I received from Kirsten Volpe and Thomas Balko. They were patient and explained the service I needed. I would definitely recommend your dealership to everyone from Kirsten Volpe and Thomas Balko. They were patient and explained the service I needed. I would definitely recommend your dealership to everyone I know. More

Came in fir service 4/5/23 i was greeted and and taken to a service advisor very quickly! Service was preformed quickly! I’m very happy with service overall! a service advisor very quickly! Service was preformed quickly! I’m very happy with service overall! More