West Herr BMW of Buffalo

Excellent service, excellent work, excellent customer service and they always take care of you here. service and they always take care of you here. More

It was an excellent experience. Sales person and the manger, both were very helpful. I would come back again. Sales person and the manger, both were very helpful. I would come back again. More

They oriented me on how to solve my issue and Did everything the car needed on time and in a professional manner everything the car needed on time and in a professional manner More

Rich Rhoades and Steve Martin at West Herr Audi are both a pleasure to work with and I would highly recommend both. a pleasure to work with and I would highly recommend both. More

Although the calls to schedule service are not what they used to be, my dealings with Marc and Sean on arrival are always friendly and service focused. I appreciate that. Marc is always thorough and takes used to be, my dealings with Marc and Sean on arrival are always friendly and service focused. I appreciate that. Marc is always thorough and takes his time with me. Sean always greets me warmly on arrival. More

Loved working with our salesman Rich. Couldn’t make to Buffalo and Rich brought the car to Rochester. Couldn’t make to Buffalo and Rich brought the car to Rochester. More

Service completed in a timely fashion. Kyle told me I didn’t need rotors replaced. A big plus! And he hand washed my car when the car wash system wasn’t working. Super nice lounge area. Kyle told me I didn’t need rotors replaced. A big plus! And he hand washed my car when the car wash system wasn’t working. Super nice lounge area. More

I had brought my car in for service of a couple of different topics, and everything was done perfectly and on time. different topics, and everything was done perfectly and on time. More

James was very good and so helpful! Received excellent service and me and my husband are so thankful. He answered all my questions and was very patient! Received excellent service and me and my husband are so thankful. He answered all my questions and was very patient! More

the dealership has a great atmosphere. Staff is fast to help, and very respectful of time. Staff is fast to help, and very respectful of time. More