West Herr BMW of Buffalo

ALWAY GREAT service Car ready when promised GREAT communication They update you with cars progress ALWAYS available with text or phone communication Personal service advisor & they keep you informed communication They update you with cars progress ALWAYS available with text or phone communication Personal service advisor & they keep you informed about future service needs for car & invite & answer questions you may have More

This BMW dealership provides efficient and high quality service. The dealership is well staffed with friendly and efficient staff. The physical surroundings are bright and clean. service. The dealership is well staffed with friendly and efficient staff. The physical surroundings are bright and clean. More

Very easy to do business with. People were very friendly and the facility is very clean People were very friendly and the facility is very clean More

Emergency service for a punctured tire, without an appointment. was appreciated. Thank you very much appointment. was appreciated. Thank you very much More

Doug Rosen was a delight to work. The training on how access and use the car's features was inadequate - to brief The training on how access and use the car's features was inadequate - to brief More

Dennis and Tate were amazing. Very helpful and accommodating. Spends time explaining things , you don’t feel rushed Very helpful and accommodating. Spends time explaining things , you don’t feel rushed More

I like how they kept in touch with me and did not try and push any unnecessary service. And provided shuttle service. push any unnecessary service. And provided shuttle service. More

Service has greatly improved, people acknowledge your presence, take care of your needs, thank you. presence, take care of your needs, thank you. More

Goat dealership . Monica and Tate = Goats they are amazing and we're very professional and helpful Monica and Tate = Goats they are amazing and we're very professional and helpful More

My experience was very good and timely. They picked up my car and left a loaner for me. The called me to explain what needed to be done before they started the work. They picked up my car and left a loaner for me. The called me to explain what needed to be done before they started the work. More