West Herr Buick GMC Cadillac of East Aurora

Excellent customer service! Great concern for my comfort while waiting for service! Video review of car service was awesome! Great concern for my comfort while waiting for service! Video review of car service was awesome! More

Our experience with Paul Dubman and the West Herr Team was outstanding! This was the second vehicle we have purchased from them in 2026, just a great customer service experience! was outstanding! This was the second vehicle we have purchased from them in 2026, just a great customer service experience! More

I have never been disappointed when working with this dealership. They are always helpful. I would recommend them to all my family and friends. dealership. They are always helpful. I would recommend them to all my family and friends. More

Greg, Charlie, and Ethan were the very best. My third car with them, and it’s the best car buying experience. From start to finish, it was so easy and they get you exactly what you want for th My third car with them, and it’s the best car buying experience. From start to finish, it was so easy and they get you exactly what you want for the price they say. Going back next week for a car for my daughter! Thank you!! More

Professionalism is the best way to describe my experience with this dealership on my two purchases. Greg Janca handled everything to perfection and is a very dedicated salesperson. Answered everything we nee with this dealership on my two purchases. Greg Janca handled everything to perfection and is a very dedicated salesperson. Answered everything we needed to know about our 2026 Encores. More

What initially started as "mission impossible" was made into a dream come true... Thanks to the very patient and understanding staff @WestHerr. Special thanks to Olivia Rager and Dennis Crispin for working into a dream come true... Thanks to the very patient and understanding staff @WestHerr. Special thanks to Olivia Rager and Dennis Crispin for working diligently and making this deal happen... More

The team (Lisa, Cordell and Macy) were wonderful. Nothing but good things to say about them. They are so good this is about the 12th vehicle I bought from them. Nothing but good things to say about them. They are so good this is about the 12th vehicle I bought from them. More

My vehicle had a transmission issue and was under warranty. I contacted the sales person who sold me the vehicle and as soon as my vehicle arrived at the dealership they were ready for me. Before I e warranty. I contacted the sales person who sold me the vehicle and as soon as my vehicle arrived at the dealership they were ready for me. Before I even left the dealership they had already diagnosed the issue. It was thoroughly explained to me what the problem was and My vehicle was repaired and returned to me in a very reasonable length of time. More

I have dealt with this dealer for many years, & continue to be very satisfied with the service I've re lived to be very satisfied with the service I've re lived More

Noah was professional kind and helpful. Would definitely recommend Service was prompt and timely. Great job!! Would definitely recommend Service was prompt and timely. Great job!! More