Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

West Herr Buick GMC Cadillac of East Aurora

East Aurora, NY

Overview
Reviews
4.8
675 Reviews
Call Dealership (716) 652-2600
View Awards

535 Main Street

East Aurora, NY

14052

Directions

By Type

Showing 675 reviews

March 15, 2022

Lots of false promises when buying a vehicle at this dealership. Chuck said he sends all his customers who buy a vehicle $100.00. Well not us. Just the principle, don't offer stuff and not deliver. More

by Abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck, West Herr, Daniel Dodge
Report | Print
Mar 18, 2022 -

West Herr Buick GMC Cadillac of East Aurora responded

Abe - We are sorry to hear about this. We have forwarded your review to our management team to look into directly. Thank you.

March 01, 2022

Gregory Janca worked fast, efficiently, and led with integrity throughout the entire leasing process. I highly recommend this location! I traveled over 20 miles ( past other GMC dealers closer), because More

by Lisa.m.brown21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Janca
Report | Print
February 24, 2022

Excellent from beginning to end! Mr. Crocker, Mr. Eades, and George Wheeler got me off in the Acadia I wanted!!! Even on cold days I can let the sun in thru my roof!! Thanx gentleme More

by BW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Eades, George Wheeler, West Herr
Report | Print
February 22, 2022

West Herr always does a great job! Brian and the rest of the service team are always courteous and very helpful! More

by Rickabf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West Herr
Report | Print
February 21, 2022

Greg was awesome! He found exactly what I was looking for and understood my needs and budget. I would highly recommend Greg and West Herr. More

by Nevy585
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
Report | Print
February 01, 2022

Lisa was very professional and helpful while helping me decide which vehicle best fits me and my budget! More

by renemitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
Report | Print
January 31, 2022

Purchased a new vehicle from WestHerr recently & just had its first service done. Purchase & service experiences were both excellent with them. I had a appointment for service & they took care of me as soon More

by Vance9829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Report | Print
January 25, 2022

We always have a great experience with Chuck! He knows what we like. He has given us great service for many years! More

by H n N Morath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dodge
Report | Print
January 18, 2022

Very personable and clean. Appointments are right on little waiting. Periodically sends out coupons on your services More

by Antinamariani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
January 01, 2022

Great dealership.helpful willingness bro get deal done with help from excellent honest good guy Jason George More

by jjimbur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason George sales, West Herr, Daniel Dodge
Report | Print
1
...
11
12
13
...
68