West Herr Buick GMC Cadillac of East Aurora

I found all the people i worked with to be very friendly and very knowledgeable. The whole experience was very pleasurable. This was my first purchase at this dealership and i will not hesitate to return f and very knowledgeable. The whole experience was very pleasurable. This was my first purchase at this dealership and i will not hesitate to return for future purchases. More

Excellent staff they made buying a vehicle easy and fun.i would recommend this dealership to anyone that wants to buy a vehicle new or used would recommend this dealership to anyone that wants to buy a vehicle new or used More

As always, service at this dealership is the best I’ve dealt with. Chuck’s professionalism is unmatched locally. I’m happy to be back at West Herr Buick. dealt with. Chuck’s professionalism is unmatched locally. I’m happy to be back at West Herr Buick. More

Have been a loyal customer for years. Always a good experience and Bruno Lombardo is always helpful, professional and knowledgeable. Whenever we call Bruno for assistance he calls us back right away. experience and Bruno Lombardo is always helpful, professional and knowledgeable. Whenever we call Bruno for assistance he calls us back right away. More

Don is the BEST! We had a wonderful experience and I love my new Acadia. I will definitely recommend West Herr to everyone I know. my new Acadia. I will definitely recommend West Herr to everyone I know. More

PREP DEPT. NEED A LOT OF WORK ARE SALES REP LISA ROGENMOSER AND ASST. KRISTINA ARE GREAT AND HELPFUL. BUT THERE NEW CAR PREP DEPARTMENT SUCKS, VEHICLE WAS NOT READY WHEN THEY HAD ARE SALES REP LISA ROGENMOSER AND ASST. KRISTINA ARE GREAT AND HELPFUL. BUT THERE NEW CAR PREP DEPARTMENT SUCKS, VEHICLE WAS NOT READY WHEN THEY HAD VEHICLE FOR 4 DAYS BEFORE P/U. FORGOT TO PUT ITEMS ON THAT WERE ORDERED WITH VEHICLE, THERE ARE OTHER THINGS BUT NEED TO TALK TO DEALER FIRST ON THEM. More

The salesman I worked with went well above and beyond what I ever expected. He made sure that I got the truck I wanted and that it had the features that I was looking for. Was more about making sure I what I ever expected. He made sure that I got the truck I wanted and that it had the features that I was looking for. Was more about making sure I was taken care of and got what I wanted rather than pushing a sale on me. He took the time out of his day to complete the sale and adhere to my timetable. My only negative critiques were that there wasn't a sign stating their affiliation with west Herr and no obvious main entrance. I parked in a neighbors parking lot and then went in and had trouble locating the main welcome/service desk. More

The service of the staff was great at the dealership. They provide all of the information about the lease upfront and nothing was hidden for the last momint. They provide all of the information about the lease upfront and nothing was hidden for the last momint. More

Our salesman, Nick, was exceptional! He was super friendly, detailed, and worked hard to get us a car that met our needs and fit our price range! friendly, detailed, and worked hard to get us a car that met our needs and fit our price range! More

Dealership was clean and very inviting. Everyone I encountered was very nice. George and Tyler made me experience extremely easy and fun. I came in and purchased my vehicle on the same night. encountered was very nice. George and Tyler made me experience extremely easy and fun. I came in and purchased my vehicle on the same night. More