West Herr Buick GMC Cadillac of East Aurora

Excellent and timely service,could not be more pleased,thank you Noah for taking care of our needs. pleased,thank you Noah for taking care of our needs. More

Michael did a great job fixing my car. Very happy!😀 Great service department .West Herr Buick in East Aurora is my go to place to buy my vehicles! Love my Buick Encore! Very happy!😀 Great service department .West Herr Buick in East Aurora is my go to place to buy my vehicles! Love my Buick Encore! More

Respectful, courteous, informative,a pleasure to deal with.. He answered all my questions. Great job. with.. He answered all my questions. Great job. More

Have always been treated well by the staff. Everyone has been helpful and kind. They never pressure you to into doing more work. Everyone has been helpful and kind. They never pressure you to into doing more work. More

There are numerous shops in the area that I could take my truck to for repairs, but I only take it to this GMC dealership. The level of communication & knowledgeable, expedient care that is provided here is truck to for repairs, but I only take it to this GMC dealership. The level of communication & knowledgeable, expedient care that is provided here is unmatched. There is so upselling, or questionable repairs suggested. More

Friendly service,knowledgeable,answered my questions about the digital display and to check engine oil life about the digital display and to check engine oil life More

Michael was excellent! He scheduled me right away and gave me updates. My car was fixed and washed! I highly recommend the dealership. They have amazing service! He scheduled me right away and gave me updates. My car was fixed and washed! I highly recommend the dealership. They have amazing service! More

Knowledgeable, let you know what is going on with your car, very personable to their customer car, very personable to their customer More

Excellent service. Waited for oil change, rotation and recall service. Very happy with all personnel Waited for oil change, rotation and recall service. Very happy with all personnel More

I would like to extol service manager Kate Fink. She went above and beyond on getting our 2024 Buick’s electrical issues resolved. If it weren’t for Kate’s can do attitude and knowledgeable communic She went above and beyond on getting our 2024 Buick’s electrical issues resolved. If it weren’t for Kate’s can do attitude and knowledgeable communication. I would have left the dealership forever. In fact due to Kate’s diligence. I actually bought a new 2025 GMC Terrain from her dealership! Many thanks Kate Fink. Your the best Service Manager I have ever worked with!!! More