West Herr Chevrolet Hamburg

West Herr Chevy of Hamburg is top notch from start to finish! We couldn’t have asked for a better experience with their service department. A huge shoutout to Service Manager Marc, our advisor Gerardo finish! We couldn’t have asked for a better experience with their service department. A huge shoutout to Service Manager Marc, our advisor Gerardo, and the technician who kept us updated throughout the entire process. It was so nice to actually feel like we knew what was going on with our vehicle instead of being left wondering or having to chase someone down for updates. They got us an appointment quickly, got the work done quickly, and kept us informed every step of the way. That combination is hard to beat! Everyone was friendly, professional, and genuinely seemed to care about taking care of us and our vehicle. You can tell when a service department actually works as a team, and these guys absolutely do! We highly recommend West Herr Chevy of Hamburg’s service department! If you want great communication, fast service, and a team that treats you right, look no further. They knocked it out of the park! More

It's a great place to buy a car, sale associates are nice and efficient at there Jon. and efficient at there Jon. More

Modern facility having a good system for arrival and customer processing for service. Waiting room is top notch. customer processing for service. Waiting room is top notch. More

Very professional and knowledgeable. Mike made sure I was happy with my vehicle and that I knew how to use the controls Mike made sure I was happy with my vehicle and that I knew how to use the controls More

Had out truck in for its annual NYS inspection last week and waited at the dealership. The tech estimated it would take one hour, which was accurate. Everything was fine and I was treated very courtesly. and waited at the dealership. The tech estimated it would take one hour, which was accurate. Everything was fine and I was treated very courtesly. More

I’m so happy I choose Westherr the service was very great and we love our vehicles , Lonnie was very helpful by helping me find the right vehicle that fits my budgets he is a very talented and professional and we love our vehicles , Lonnie was very helpful by helping me find the right vehicle that fits my budgets he is a very talented and professional seller I’m so glad I choose west Herr,, keep up the great work Lonnie .. thank you so very much for your help…. More

Mark M was helpful in selecting a new car. I Was unsure what vehicle to choose, he gave me pluses and minuses of each vehicle. I felt comfortable talking to him he was not "pushy" nor did he h I Was unsure what vehicle to choose, he gave me pluses and minuses of each vehicle. I felt comfortable talking to him he was not "pushy" nor did he have to go "back & forth" many times to ask a "manager"..he knew the answers himself. He is very personable and friendly. He took care of all the paperwork and plates in a timely manner so I could pick up my new vehicle the next day. Thank you Mark and West Herr Chevrolet! More

Paulette’ was amazing and went above and beyond to help us find a car . She was patient and. Funny and made it a good experience us find a car . She was patient and. Funny and made it a good experience More

I was very happy with my experience at West Herr . Trevor was very patient and understanding. He explained things and went over everything so I would be comfortable with my new car. Trevor was very patient and understanding. He explained things and went over everything so I would be comfortable with my new car. More

Service Dept clerks keep in touch via text, and sends video, prompt replies etc. No problems video, prompt replies etc. No problems More