West Herr Chevrolet Hamburg

Shaun was amazing to work with. He was knowledgeable and courteous. he explained what was wrong with my car and how he would fix it .They repaired my car in a timely manner. I Definitely recommend West her courteous. he explained what was wrong with my car and how he would fix it .They repaired my car in a timely manner. I Definitely recommend West her Chevy as well as Shaun. More

Always pleasant. Always looks out for his customers. Always makes the process easier. I always tell everyone to go see Paul at West Herr Chevy. Always makes the process easier. I always tell everyone to go see Paul at West Herr Chevy. More

Great staff Shaun does a great job of getting us a quick appointment great mechanics especially John Connors ,very clean seems like a good place to work appointment great mechanics especially John Connors ,very clean seems like a good place to work More

Always treated professionally , always treat you with respect and handled any problem quickly, nothing but praise for this service department and dealership in general. Recommend using this dealership to respect and handled any problem quickly, nothing but praise for this service department and dealership in general. Recommend using this dealership to anyone. More

I had the BEST car buying experience with Mark Michalek! Mark was professional and easy to work with. He knew how much I wanted the vehicle and made it happen for me. I generally dread this experience, but Mark was professional and easy to work with. He knew how much I wanted the vehicle and made it happen for me. I generally dread this experience, but working with Mark and the Chevy West Herr crew was great! I highly recommend Mark for your car buying/leasing needs and will definitely do business with him moving forward! More

Shaun is ALWAYS doing his best to ensure customer satisfaction. I schedule my service appointments when he is there because I always leave knowing he's done his best! satisfaction. I schedule my service appointments when he is there because I always leave knowing he's done his best! More

Problem wasn't resolved after two visits. It took three and still think the issue exists now on front brakes. They were never replaced, probably should have been and still think the issue exists now on front brakes. They were never replaced, probably should have been More

My salesmen were both super helpful throughout the process of getting the new car. They also helped assure me that I was getting a great deal! process of getting the new car. They also helped assure me that I was getting a great deal! More

Excellent Our salesperson was extremely friendly and gave us a very reasonable price for our new leased vehicle. The vehicle that we are leasing included every Our salesperson was extremely friendly and gave us a very reasonable price for our new leased vehicle. The vehicle that we are leasing included everything that we were looking for. More

Don't do what they say they did. Had brand new truck in for 1st oil change. First they said the greased , checked fluids. Never done. Second truck smelled like grease. Had to scrub th Had brand new truck in for 1st oil change. First they said the greased , checked fluids. Never done. Second truck smelled like grease. Had to scrub the seat. Then I contacted the service manager. He told me that there are no grease fittings. Very educated service dept. Never do business with a company that hires uneducated employees. More