West Herr Chevrolet of Williamsville

great and respectful, also got me a great deal on my trade in, to get me in a brand new 2024 Chevy equinox LT love it! trade in, to get me in a brand new 2024 Chevy equinox LT love it! More

I had a very reliable and comfortable experience. All my concerns and questions were answered and explained! Brian, my salesman was phenomenal in all areas concerned. His assistant Will was also very All my concerns and questions were answered and explained! Brian, my salesman was phenomenal in all areas concerned. His assistant Will was also very helpful in helping me navigate all the many questions I had regarding all the helpful systems I had to learn to navigate. Many amenities in this vehicle.The financial department was also very helpful and pleasant. The overall experience was a very helpful experience. I also love the color and interior. The air works great!! Again, my special thanks to Brian and staff that assisted me! Great service!! More

I’ve been trying to get in contact with my sales rep and the service department for a month now to inquire about my extra key and my car parts that were ordered. Still no response for either one . I have no the service department for a month now to inquire about my extra key and my car parts that were ordered. Still no response for either one . I have now lost my car key and shocker still no reply. The service department ordered my part almost a month ago and has yet to inform me if it is in. This really poor service . I called every week I’ve left messages. I now have to go out of town for work and have to drive a car that is not fixed but wait I don’t have my extra key so now I can’t go no where More

My salesman nick was very professional. Everyone was very nice to me and my wife. Everyone was very nice to me and my wife. More

Very impressed with my salesman Nick Cahill. Would highly recommend him! I made the deal I wanted and got more than a fair trade. Would highly recommend him! I made the deal I wanted and got more than a fair trade. More

Great dealer experience with purchasing the vehicle and also with the service dept for our first oil change. Expect to have continued positive experience. also with the service dept for our first oil change. Expect to have continued positive experience. More

Each person l encountered at West Herr acknowledged me as a value customer. Thank you a value customer. Thank you More

Awful service, they've had my daughter's car now for over 30 days, keep giving her different days she can pick it up. She was told she could pick her car up today but now they are waiting on a fog light. Eac 30 days, keep giving her different days she can pick it up. She was told she could pick her car up today but now they are waiting on a fog light. Each time she talks to them she gets another excuse. More

Professional staff very helpful and knowledgeable very comfortable waiting area with a great coffee machine comfortable waiting area with a great coffee machine More

The dealership completely took advantage of me, sold me a car. I had not even had a chance to look at that had none of the features I wanted on. It ended up being a Hyundai that was known for being stolen a car. I had not even had a chance to look at that had none of the features I wanted on. It ended up being a Hyundai that was known for being stolen a few months after I purchased the vehicle it was stolen. No one would help me or do anything for me and now I owe tons of money on a car. I don’t want it is the biggest regret of my life. These people are rotten thieves don’t ever go there, all they do is take advantage of people More