West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Jimmy and the team at West Herr have been taking care of my family for 12 years now and we could not ask for a better place to do business. my family for 12 years now and we could not ask for a better place to do business. More

Great people to work with. Friendly and kind. IF a mistake is made, they always make good on them. Friendly and kind. IF a mistake is made, they always make good on them. More

My experience with the guy Mike that I'm dealing work with is Great!! Issues that comes up, he jump right in it and keeps me informed, even if it's not what I want to hear! I really do appreciate him with is Great!! Issues that comes up, he jump right in it and keeps me informed, even if it's not what I want to hear! I really do appreciate him More

I had a very positive experience with this dealership. Everything went as I hoped. Miguel was my salesman. This is the third car I have leased from him. He is very professional. He listens and does not pu Everything went as I hoped. Miguel was my salesman. This is the third car I have leased from him. He is very professional. He listens and does not push you into anything. He does what he says he will do. I have followed him from another dealership and will continue to do so because of his professional and friendly attitude. While waiting to see him, I had three salesmen approach me asking if I needed help. I explained I was waiting for Miguel and they smiled and left me alone. More

Unfortunately my 2022 ram 2500 with 28k miles transmission failed. My last Ram (2500 2016) had over 108k mile and the original transmission. But my awesome service advisor Chris Malone did get t transmission failed. My last Ram (2500 2016) had over 108k mile and the original transmission. But my awesome service advisor Chris Malone did get the warranty procedure in motion and was able to get me my truck back to me with a new transmission in only 8days! I was very pleased. More

The sales team was prompt and attentive. Kyle was thorough snd helpful and answered all my questions. Kyle was thorough snd helpful and answered all my questions. More

Our experience was great, low stress and very simple. Our salesman gave us just the right deal! Our salesman gave us just the right deal! More

West Herr was wonderful from start to finish! Our salesman Sabri went out of his way to help and take care of everything we asked for and more!! I have already recommended them and their service Our salesman Sabri went out of his way to help and take care of everything we asked for and more!! I have already recommended them and their service department!! Also the district manager Brandon went above and beyond! Thank you West Herr! More

Mike did a excellent job waiting on me, I didn't have any appointment and he had me out of there within and hour. That the kind of service I appreciate. He kept me updated and was very pleasant. Great job Mi appointment and he had me out of there within and hour. That the kind of service I appreciate. He kept me updated and was very pleasant. Great job Mike! More

Friendly and knows me by name. Treat me with respect. Knows my car personally. Good place Treat me with respect. Knows my car personally. Good place More