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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

4.8
118 Reviews

6200 South Transit Road

Lockport, NY

14094

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Showing 118 reviews

October 06, 2021

We were traveling through the Niagara Falls area on 30Sep when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when More

by Jerezlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Alex
October 05, 2021

Excellent service and great service advisor Joseph was fast and very efficient also cashier was super friendly and helpful More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
September 17, 2021

Good customer service and vehicle service. Excellent at keeping customer informed. Service rep was friendly and kept me informed. More

by Grw0225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mullane
September 11, 2021

Very Quick and easy. Was in and out in less than an hour. Friendly staff. Did not push any extra services on me. Clean waiting room. More

by cyhprum23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
September 09, 2021

Very helpful and knowledgeable staff. Excellent communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. More

by d342
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
August 30, 2021

Samantha at west herr Lockport ny was great sales lady worked hard to get me everything I wanted and get me out door with my new ram truck More

by Dan261
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
August 27, 2021

Best sales and service of any dealership we have ever purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. More

by bruspell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Mike, Mark, Dave, Kyle
August 23, 2021

The sales people at the dealership were super friendly and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect More

by Corey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Rhim
August 19, 2021

Great speedy service,great daily communication Also set Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed More

by ehaynes716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett from west herr
July 27, 2021

At West Herr the staff were very courteous and professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. More

by m.danielle61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, mike