West Herr Chrysler Dodge Jeep Ram of Lockport

We were traveling through the Niagara Falls area on 30Sep when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when no one else in the area would), to take care of our vehicle. Kind and knowledgeable was this service department!! Communication was excellent!!!! I wish I could take my vehicle to them all of the time. Thank you so much Alex, Kyle, mechanics and the entire service department. More

Excellent service and great service advisor Joseph was fast and very efficient also cashier was super friendly and helpful fast and very efficient also cashier was super friendly and helpful More

Good customer service and vehicle service. Excellent at keeping customer informed. Service rep was friendly and kept me informed. keeping customer informed. Service rep was friendly and kept me informed. More

Very Quick and easy. Was in and out in less than an hour. Friendly staff. Did not push any extra services on me. Clean waiting room. Friendly staff. Did not push any extra services on me. Clean waiting room. More

Very helpful and knowledgeable staff. Excellent communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. More

Samantha at west herr Lockport ny was great sales lady worked hard to get me everything I wanted and get me out door with my new ram truck worked hard to get me everything I wanted and get me out door with my new ram truck More

Best sales and service of any dealership we have ever purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. More

The sales people at the dealership were super friendly and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect fit. More

Great speedy service,great daily communication Also set Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed More

At West Herr the staff were very courteous and professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. More