
West Herr Chrysler Dodge Jeep Ram of Lockport
Lockport, NY
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We were traveling through the Niagara Falls area on 30Sep when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when no one else in the area would), to take care of our vehicle. Kind and knowledgeable was this service department!! Communication was excellent!!!! I wish I could take my vehicle to them all of the time. Thank you so much Alex, Kyle, mechanics and the entire service department. More
Very helpful and knowledgeable staff. Excellent communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. More
Best sales and service of any dealership we have ever purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. More
The sales people at the dealership were super friendly and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect fit. More
Great speedy service,great daily communication Also set Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed More
At West Herr the staff were very courteous and professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. More