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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

Overview
Reviews
4.8
104 Reviews
Call Dealership (716) 941-7393

6200 South Transit Road

Lockport, NY

14094

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Showing 104 reviews

March 10, 2023

Do not like WH call center for appts as. Service problem documented was not accurate. More

by KLW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Helpful
February 02, 2023

Excellent dealership ! ! The staff goes above and beyond to accommodate the customer. Easy and hassle free car shopping. More

by Speedkills91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Woodward
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Feb 02, 2023 -

Speedkills91 responded

!

Helpful
January 23, 2023

I had a great experience fast service, the night drop box was a life saver More

by pistolpete.1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Jamie
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Helpful
January 21, 2023

Everyone at this dealership is great! They are so helpful and the service department is the best! More

by clspit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Erikson and kevin
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Jan 21, 2023 -

clspit responded

.

Helpful
January 19, 2023

Very friendly and very courteous and very helpful. The work on my car was done in a very timely manner. I also love my West Herr duck! More

by Bunny6754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Koschu
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Helpful
December 29, 2022

Brett Doebler was friendly, professional and very helpful. Car was in and out in a very short time. More

by mrswapmeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Doebler
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December 12, 2022

David did an exceptional job taking care of my service needs in a friendly professional manner. He is truly an asset to the dealership. More

by himself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mullane
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Helpful
December 06, 2022

The people are very helpful,curious and understanding. They are considerate of their customers and go to great lengths to help each one of them. I am happy to have them service my auto needs. More

by ashmachine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret,Kyle and Frank
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Dec 06, 2022 -

ashmachine responded

Courteous

Helpful
November 29, 2022

Friendly, fair, and superior service! Taking care of service customers should be and is a priority! More

by mtmtrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Dave
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Helpful
November 16, 2022

I WILL SAID THAT I AM GREADFULL AND HAPPY TO BE PART OF THIS FAMILY. GOOG TREATMENT EVERY TIME THAT I NEED HELP WITH THE CAR. GRACIAS/ THANKS. More

by Maria Palma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I WILL SAID THAT ALL OF THEM.
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