West Herr Chrysler Dodge Jeep Ram of Lockport

West Herr Chrysler jeep ram. Has excellent service center. Quick and dependable service with comfortable waiting area providing coffee center and snacks. Scheduling and appointme Has excellent service center. Quick and dependable service with comfortable waiting area providing coffee center and snacks. Scheduling and appointment times are met and kept. More

Alex in the service department does not listen to the customers. On top of that I don’t think he knows how the cars they sell work. Dashboard was going crazy and he told me it was because the battery was customers. On top of that I don’t think he knows how the cars they sell work. Dashboard was going crazy and he told me it was because the battery was dead. I picked up my car and had to bring it back ten minutes later because they didn’t even address my problems after paying them $388 More

Service Advisor & Mechanic were very knowledgeable & professional. They are the reason I continue to bring my vehicles to West Herr Jeep in Lockport. professional. They are the reason I continue to bring my vehicles to West Herr Jeep in Lockport. More

I was just there 3 days ago for a squeak on my break pedal and the problem is not fixed pedal and the problem is not fixed More

Service was done perfectly! Multipoint inspection Was done Everything was done in a timely professional manner ! Hope a new service relationship will be made here . Multipoint inspection Was done Everything was done in a timely professional manner ! Hope a new service relationship will be made here . More

First purchase from West Herr Dodge after 25 years of chevy’s. Sales and finance was nice experience and look forward to driving my new Ram ! chevy’s. Sales and finance was nice experience and look forward to driving my new Ram ! More

Our salesman was outstanding in every aspect! He made sure everything was in order from the first phone call through the sale and delivery of my new Dodge Ram! Ryan is very knowledgeable in all He made sure everything was in order from the first phone call through the sale and delivery of my new Dodge Ram! Ryan is very knowledgeable in all the details of the ram we bought. I highly recommend Ryan to all who read this. More

I went here because my jeep is still under warranty. I had an oil leak. I was told all it was my oil filter was loose. They did not have to fix anything . They had to remove the plate, tighten the filte I had an oil leak. I was told all it was my oil filter was loose. They did not have to fix anything . They had to remove the plate, tighten the filter and degreased it. I had to pay $172.79. A different dealer down the road fixed a car under warrenty today 3/4/22 that needed a new oil pump and they did not charge anything at all for the labor and parts. Same warrenty coverage 2 different makes. FREE. More

Took the Jeep in for an oil change and tire rotation and was greeted by Dave. He was very friendly and courteous. Waiting room was comfortable and the coffee was good and I was I. An out in about an hour. was greeted by Dave. He was very friendly and courteous. Waiting room was comfortable and the coffee was good and I was I. An out in about an hour. More

Bought my Ram new here Always delt with Brent for service.always excellent service! Expert in his field! service.always excellent service! Expert in his field! More