West Herr Chrysler Dodge Jeep Ram of Lockport

The experience of buying my Jeep Cherokee at West Herr was a very good one. But that is normally going to be positive because a dealership wants your business. My most recent experience is what makes make was a very good one. But that is normally going to be positive because a dealership wants your business. My most recent experience is what makes makes me want to post a review. My house was broken into at night while I was upstairs sleeping. A very scary and stressful situation. They stole my purse, which meant they had my keys and could come back and steal my Jeep. I called the dealership and explained the situation. They were able to get me in that day to rekey the vehicle. It was an unexpected expense that I wasn't really budgeted for but a necessary one. The staff was very kind and very helpful. They helped give me some peace of mind that my Jeep was now safe. THAT is great customer service and a big reason that I will remain a West Herr customer. More

Very helpful! Chelsi was very knowledgeable and helped me find a great car. Thank you! Chelsi was very knowledgeable and helped me find a great car. Thank you! More

I love going to see Bruce every few years to get my cars! He’s a nice guy, he’s very helpful and patient. I highly recommend going to see Bruce at West Herr. He’s a nice guy, he’s very helpful and patient. I highly recommend going to see Bruce at West Herr. More

It was a great experience working with Samantha at West Herr Lockport. She is very knowledgeable, personable and helpful. I would definitely lease another vehicle from her. Herr Lockport. She is very knowledgeable, personable and helpful. I would definitely lease another vehicle from her. More

West Herr Chrysler jeep ram. Has excellent service center. Quick and dependable service with comfortable waiting area providing coffee center and snacks. Scheduling and appointme Has excellent service center. Quick and dependable service with comfortable waiting area providing coffee center and snacks. Scheduling and appointment times are met and kept. More

Alex in the service department does not listen to the customers. On top of that I don’t think he knows how the cars they sell work. Dashboard was going crazy and he told me it was because the battery was customers. On top of that I don’t think he knows how the cars they sell work. Dashboard was going crazy and he told me it was because the battery was dead. I picked up my car and had to bring it back ten minutes later because they didn’t even address my problems after paying them $388 More

Service Advisor & Mechanic were very knowledgeable & professional. They are the reason I continue to bring my vehicles to West Herr Jeep in Lockport. professional. They are the reason I continue to bring my vehicles to West Herr Jeep in Lockport. More

I was just there 3 days ago for a squeak on my break pedal and the problem is not fixed pedal and the problem is not fixed More

Service was done perfectly! Multipoint inspection Was done Everything was done in a timely professional manner ! Hope a new service relationship will be made here . Multipoint inspection Was done Everything was done in a timely professional manner ! Hope a new service relationship will be made here . More

First purchase from West Herr Dodge after 25 years of chevy’s. Sales and finance was nice experience and look forward to driving my new Ram ! chevy’s. Sales and finance was nice experience and look forward to driving my new Ram ! More