West Herr Chrysler Dodge Jeep Ram of Lockport

Our salesman was outstanding in every aspect! He made sure everything was in order from the first phone call through the sale and delivery of my new Dodge Ram! Ryan is very knowledgeable in all He made sure everything was in order from the first phone call through the sale and delivery of my new Dodge Ram! Ryan is very knowledgeable in all the details of the ram we bought. I highly recommend Ryan to all who read this. More

I went here because my jeep is still under warranty. I had an oil leak. I was told all it was my oil filter was loose. They did not have to fix anything . They had to remove the plate, tighten the filte I had an oil leak. I was told all it was my oil filter was loose. They did not have to fix anything . They had to remove the plate, tighten the filter and degreased it. I had to pay $172.79. A different dealer down the road fixed a car under warrenty today 3/4/22 that needed a new oil pump and they did not charge anything at all for the labor and parts. Same warrenty coverage 2 different makes. FREE. More

Took the Jeep in for an oil change and tire rotation and was greeted by Dave. He was very friendly and courteous. Waiting room was comfortable and the coffee was good and I was I. An out in about an hour. was greeted by Dave. He was very friendly and courteous. Waiting room was comfortable and the coffee was good and I was I. An out in about an hour. More

Bought my Ram new here Always delt with Brent for service.always excellent service! Expert in his field! service.always excellent service! Expert in his field! More

Everyone I dealt with was great. Easy to make an appointment. Greeted as soon as I pulled in. Car was finished in under an hour. Easy to make an appointment. Greeted as soon as I pulled in. Car was finished in under an hour. More

The scheduling was simple and my truck was done in no time at all. Very happy with the service. David and the other service technicians are very professional time at all. Very happy with the service. David and the other service technicians are very professional More

Was treated very well. The employees are very polite, extremely helpful and friendly. They are very professional The employees are very polite, extremely helpful and friendly. They are very professional More

Problem was diagnosed quickly, parts were ordered by over night shipment and installed on my vehicle the next day. Service Advisor Dave M. very informative, helpful and efficient. Will definitely return the night shipment and installed on my vehicle the next day. Service Advisor Dave M. very informative, helpful and efficient. Will definitely return there for purchases/repairs....... More

Excellent service: got my vehicle in promptly and completed the repair quickly. Shuttle service took me home and picked me up when the job was done. completed the repair quickly. Shuttle service took me home and picked me up when the job was done. More

Right from the start, Mark was up front and honest about pricing and what I could afford. I didn’t feel pressured. Mark took the time to text and respond to my requests in a very timely manner. All involved pricing and what I could afford. I didn’t feel pressured. Mark took the time to text and respond to my requests in a very timely manner. All involved were courteous and the atmosphere was welcoming. I feel confident in the purchase I made and will be returning for all my vehicle purchases in the future! More