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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

4.8
118 Reviews

6200 South Transit Road

Lockport, NY

14094

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Showing 118 reviews

January 20, 2022

Dave was very pleasant when I brought my 2021 Renagade in for oil change and tire rotation. More

by bruckerliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
January 03, 2022

Samantha was great to work with. Samantha made for a smooth transaction. She helped me find exactly what I was looking for! Thank you! More

by Mvm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Manzella
December 31, 2021

Ben, Jim and Kevin were most professional, informative and went out of their way to make us feel comfortable with this investment. They, especially Ben, were warm, friendly and made us feel secure in our More

by Theaskowron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Erickson, Jim Stewart and Kevin Dugan
December 17, 2021

Josh was excellent. He made the process seamless and easy and was a pleasure to deal with. More

by Mindymc13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
December 17, 2021

Professional, patient, knowledgeable, helpful, hardworking staff like Shelby and Dawn at the front desk of West Herr Collision Center of Lockport made my collision service experience a breeze. The More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby, Dawn
December 14, 2021

Matt Wilkins is awesome! He helped me find the right Jeep for me! He is very knowledgeable and was very patient when I asked a lot of questions! I will definitely recommend him to others! More

by dawnbasinait
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilkins
December 09, 2021

Was met with kind service associate that immediately was able to help me get the service I needed was very curtius and concerned about my time. Went above and beyond More

by brettchurchill79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
November 30, 2021

This dealership has been top notch from the moment I purchased my Jeep to the service department. They are very much focused on great customer service from the salesmen to the service greeters to the ca More

by Elf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett (service department)
November 17, 2021

Bruce was awesome! I love my new Jeep! Would send everyone here! Great team work! More

by deef59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce, Kevin, Ethan
November 11, 2021

They put me in a brand new truck 2022 . With unsafe tires on it. They Never looked over the truck at all . There for a quick sale . Than after that your on your own. There complete Incapable of providing cu More

by Miller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All gm's
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