Back

West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

4.8
104 Reviews

6200 South Transit Road

Lockport, NY

14094

Directions

By Type

Showing 104 reviews

September 09, 2021

Very helpful and knowledgeable staff. Excellent communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. More

by d342
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
August 30, 2021

Samantha at west herr Lockport ny was great sales lady worked hard to get me everything I wanted and get me out door with my new ram truck More

by Dan261
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
August 27, 2021

Best sales and service of any dealership we have ever purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. More

by bruspell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Mike, Mark, Dave, Kyle
August 23, 2021

The sales people at the dealership were super friendly and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect More

by Corey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Rhim
August 19, 2021

Great speedy service,great daily communication Also set Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed More

by ehaynes716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett from west herr
July 27, 2021

At West Herr the staff were very courteous and professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. More

by m.danielle61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, mike
July 24, 2021

Steve Whalen took a lot of time to talk with me and helped me to find the perfect vehicle for me. Steve was respectful and gave me the time I needed to make a decision. Steve treated me like family. More

by Pam S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Whalen
Jul 24, 2021 -

Pam S responded

Steve Whalen took a lot of time to talk with me and helped me to find the perfect vehicle for me. Steve was respectful and gave me the time I needed to make a decision. Steve treated me like family. Thank you Steve for an easy buying experience!

July 15, 2021

Fast service, in and out in an hour. Great people there to service you. They have been taking great care of us for years now. Highly recommend this dealership More

by Dzafuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
July 10, 2021

My visit for my oil change and tire rotation was fast service. Very knowledgeable at the desk. Very friendly. I love going and hanging out while waiting for my vehicle. More

by plamendola31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 10, 2021 -

plamendola31 responded

David was outstanding with his interaction with me! He’s definitely doing a great job at WestHerr!!

May 21, 2021

Absolutely love my new Jeep Grand Cherokee, my salesman Mark Doel was amazing, would highly recommend WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT! Rating 10/10 More

by Char Arcangel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doel