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West Herr Ford of Hamburg

Hamburg, NY

Overview
Reviews
Vehicles
4.7
234 Reviews
Call Dealership (888) 298-2246

5025 Camp Rd.

Hamburg, NY

14075

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Showing 234 reviews

May 17, 2024

The best friendly professional service gets better every visit thank you all for your for your kindness. More

by cherlucy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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April 30, 2024

Great Experience, Dean and Bob ( service advisor’s ) were accommodating and knowledgeable. I couldn’t be happier with the level of service I received. More

by tlapennajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean and Bob
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April 27, 2024

Very clean Very friendly & professional + your sales person Mo was excellent & extremely likeable gave me what ever I asked for. Thanks to everyone for your patience with our payment 😌 More

by kibsnme
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MO
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April 23, 2024

Very knowledgeable. Explained every step in detail, friendly. Asked me if I had questions. I would recommend him highly More

by joeianni69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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April 23, 2024

Excellent! ! Expertise is fantastic, Very Informative, Always a delight to visit with my sales person. More

by msmillie613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Courteau
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April 23, 2024

Friendly, professional, courteous staff members. They were attentive and extremely patient and helpful with my desires regarding the vehicle that I wanted and didn’t “push” their ideas on Mr. Much a More

by Clkntc@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Schrader
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April 21, 2024

I always have my Fords serviced here, I know it will be done right the first time More

by Grampoo415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corie
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April 18, 2024

Quick Lane service- have had an entire set of lug nuts and two different sets of wheel locks mysteriously disappear while swapping winter and summer tires and rims. “Manager” gave me a set of chrome lug n More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry
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Apr 18, 2024 -

West Herr Ford of Hamburg responded

We are sorry to hear this was your experience with us, Danielle. If you could please reach out to our Service Manager, Tyler, at 716-202-3151 or tsulski@westherr.com. Thank you.

Helpful
April 12, 2024

We have been doing business with Jim Clifford for many years and have always found his service to be exceptional. We are long time very satisfied customers. More

by Jim.mccausland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Clifford
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April 04, 2024

This dealership is by far the best managed group I’ve ever dealt with. Knowledgeable and accommodating More

by Carrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Sorrento and Mackenzie Green
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