West Herr Ford of Hamburg

West Herr is by far the best Dealership anywhere in NY! My experience with th WH Service Deapatment was fantastic. I wouldn’t take my or our family cars to any other Dealership! My experience with th WH Service Deapatment was fantastic. I wouldn’t take my or our family cars to any other Dealership! More

Nick George made not only 1 car happen, but 2 for my Girls their excat want too! Everyone extremely friendly and inviting! Highly recommended! Girls their excat want too! Everyone extremely friendly and inviting! Highly recommended! More

Efficient , friendly , just expensive for problems found on recall. Comfortable waiting area. Thank you John on recall. Comfortable waiting area. Thank you John More

Bought two cars recently and all was said and done after only a few hours at the dealership only a few hours at the dealership More

Westherrfordisagreatplacetobuyacarevery one there are. the best and service is outstanding Dave is the best in person the best and service is outstanding Dave is the best in person More

Adi changed my life in less than 24 hours. I am so grateful that I was connected to a team that is understanding, compassionate, well versed, and HELPFUL! Thank you for helping me get my dream I am so grateful that I was connected to a team that is understanding, compassionate, well versed, and HELPFUL! Thank you for helping me get my dream car! More

Excellent service & follow through with claim. Both clerks at desk were accommodating & friendly. Kudos to Angela & West Herr. Both clerks at desk were accommodating & friendly. Kudos to Angela & West Herr. More

Haley and Mackenzie were amazing and this is why I deal with West Herr! Thank you for such a great experience! with West Herr! Thank you for such a great experience! More

John Connors is fantastic! He is extremely attentive, patient and very thorough. I can’t say enough great things about my service advisor! From the moment I arrived, he was pr He is extremely attentive, patient and very thorough. I can’t say enough great things about my service advisor! From the moment I arrived, he was professional, friendly, and genuinely invested in making sure I had a great experience. He took the time to explain everything clearly, kept me updated throughout the process, and made what could have been a stressful service visit completely seamless. It’s rare to find someone who combines exceptional customer service with honesty, knowledge, and attention to detail, but he exceeded every expectation. I never felt pressured, every question was answered patiently, and I left knowing my vehicle was in excellent hands. If you’re bringing your vehicle in for service, I highly recommend asking for John. His dedication to his customers and commitment to going above and beyond is exactly what outstanding service should look like. Thank you for making the experience so easy and enjoyable. I’ll definitely be back!! More

I have always had nothing but first rate experiences with West Herr Ford of Hamburg over the last 20 years. West Herr Ford of Hamburg over the last 20 years. More