West Herr Ford of Hamburg

Going on a trip, our service advisor Mike Betcher got the car in before the trip, made sure we were good to go. As always, very satisfied with our experience. car in before the trip, made sure we were good to go. As always, very satisfied with our experience. More

They were thorough, professional, pleasant, and my inspection and oil change and tire rotation was completed timely. inspection and oil change and tire rotation was completed timely. More

Service was quick and friendly the time frame was accurate. Would recommend the quick lane service accurate. Would recommend the quick lane service More

I had a great experience. They serviced my car quickly and I didn’t have to wait long. They serviced my car quickly and I didn’t have to wait long. More

We had a problem with a warranty issue on our 2022 Kia Sportage. Rob Lalka was our salesman and he fought To get our warranty issue resolved. He went completely out of his way on a saturday afternoon to h Sportage. Rob Lalka was our salesman and he fought To get our warranty issue resolved. He went completely out of his way on a saturday afternoon to help our family. He got the issue covered at no cost to us. We want to thank him for his extraordinary customer service. He reestablished our trust with West Herr. More

Dealership is first class. Always improving the customer experience with updates to the service department. Service tech is knowledgeable and professional with a personal tou Always improving the customer experience with updates to the service department. Service tech is knowledgeable and professional with a personal touch. More

Mr Schrader is a very professional and a knowledgeable representative of the West Here Ford Co. He is a caring individual with a heap of patience dealing with our situation. representative of the West Here Ford Co. He is a caring individual with a heap of patience dealing with our situation. More

The service team is top notch. They are friendly and very professional. They keep you informed of what is happening with your vehicle. They are friendly and very professional. They keep you informed of what is happening with your vehicle. More

I recently had my 2015 Ford Escape serviced at West Herr Ford of Hamburg for a part recall .My vehicle was serviced by Mike of the Blue Team. I am happy with the friendly and professional service. I waited Ford of Hamburg for a part recall .My vehicle was serviced by Mike of the Blue Team. I am happy with the friendly and professional service. I waited for my vehicle and the recall was fixed in less than an hour. Courteous hello and goodbye with my paperwork. I have been a repeat customer of West Herr because I have been satisfied with the treatment I receive. I hope it continues. More

The service was great. Everybody was great. The time was great and the work was great. Everything went well I recommend going there for anything. Everybody was great. The time was great and the work was great. Everything went well I recommend going there for anything. More