West Herr Ford of Hamburg

Excellent experience in sales and service. Jesse answered all of my questions, offered to call me regularly about the works progress as well as offering to drop my car off at my apartment. Ver Jesse answered all of my questions, offered to call me regularly about the works progress as well as offering to drop my car off at my apartment. Very satisfied with the work and service. More

I had the BEST experience at this West Herr. I spent two long days trying to get out of a situation I didn’t think I could get out of. William Wallace was my salesman and he was absolutely amazi I spent two long days trying to get out of a situation I didn’t think I could get out of. William Wallace was my salesman and he was absolutely amazing. He found a car I loved within 30 minutes and already had it waiting for me when I got there. John the manager was amazing, friendly and helped so much to get me into this new car & Tim in finance. Between those 3 I drove home in a dream car when I didn’t even think I could get a new car. They are absolutely amazing and I will always come back to West Herr. If you are looking for a new or used car even if it isn’t ford go see William Wallace at Ford West Herr in Hamburg. He is the BEST. More

This is my fourth lease dealing with Sabrina and have always been treated very well. always been treated very well. More

It was the best car buying experience I have had yet super easy to deal with no haggling and delivered vehicle right to my home would definitely recommend West Herr to anybody in the market for a new ve super easy to deal with no haggling and delivered vehicle right to my home would definitely recommend West Herr to anybody in the market for a new vehicle More

Anthony in service was instrumental in the repair of my 2023 F150. It was a difficult problem find , but perseverance paid off. Thanks Anthony. 2023 F150. It was a difficult problem find , but perseverance paid off. Thanks Anthony. More

The sales personnel are very helpful in getting the kind of deal I was looking for. I appreciate all their efforts and I was able to drive away in my new car on the same day. of deal I was looking for. I appreciate all their efforts and I was able to drive away in my new car on the same day. More

We just bought a 2023 Kia Soul S from West Herr , Hamburg, NY. The business facility was kept clean and professional. Our salesman Bill Pease was professional and nice to work with. His sales assis Hamburg, NY. The business facility was kept clean and professional. Our salesman Bill Pease was professional and nice to work with. His sales assistant was great at finishing up any loose ends and made car buying great as well. If you want to buy new or used and want to be treated well , I would recommend West Herr. More

I can't say enough good things about the truck service I receive when I go to west herr ford of hamburg. I have a f350 diesel and have had some issues with the truck because it's getting older and has nearl receive when I go to west herr ford of hamburg. I have a f350 diesel and have had some issues with the truck because it's getting older and has nearly 300,000 miles on it. They are the only dealership I take my truck to. They have very good mechanics and staff and do a good job. More

Kind, efficient, professional, prompt with phone calls. Explained details of work needed to be done Explained details of work needed to be done More