West Herr Ford of Rochester

My vehicle required a computer update. West Herr was able to dispatch a technician to my worksite, and it only took about 20 minutes to correct the recall issue. West Herr was able to dispatch a technician to my worksite, and it only took about 20 minutes to correct the recall issue. More

My wife purchased a 2025 Tucson from Mark Augusty, best sales consultant i've ever delt with, if you expect expertise, friendly and knowledgeable, Mark is who you need to see, you can't go wrong! sales consultant i've ever delt with, if you expect expertise, friendly and knowledgeable, Mark is who you need to see, you can't go wrong! More

Kevin was such a great help getting me the car that I wanted at a price that I could afford! wanted at a price that I could afford! More

Keep up the great work and good customer service and having your car ready on time having your car ready on time More

I believe they are the best team dealership around. . caring and fun .. knowledgeable of Fords, and happening.. Go Team . caring and fun .. knowledgeable of Fords, and happening.. Go Team More

Oil change and auto off and start repaired on time and is working great will see Chris next time I need help working great will see Chris next time I need help More

Amazing as usual. always a pleasure to come to West Herr.I never look on it as a chore. What a nifty coffee machine. I also like the fresh fruit. Also TV and reading m always a pleasure to come to West Herr.I never look on it as a chore. What a nifty coffee machine. I also like the fresh fruit. Also TV and reading material makes the wait pleasant. See you in the future. ROBERT LADUCA. More

Always excellent service and prompt call backs. Will always go to this dealer. Fast honest technicians Will always go to this dealer. Fast honest technicians More

Jimmy F and the rest of the staff were very helpful and made a deal I made impossible happen made a deal I made impossible happen More

Prompt, excellent service, Tyler made me feel as if I was the most important customer. was the most important customer. More