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West Herr Ford of Rochester

Rochester, NY

4.6
89 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 89 reviews

September 21, 2023

I had an appointment at 2 for oil change, tire rotation and inspection. I was out by 3. I found everyone very nice and respectful. Would definitely recommend this dealership to other people More

by maryolney12
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Maria
September 20, 2023

Recall service was quick and easy. John was polite and willing to answer any questions. More

by Econte9250
Recommend Dealer
Yes
Employees Worked With
John
August 06, 2023

Jimmy F was very professional and extremely approachable from the minute I step into the dealership. Will highly recommend all my friends and family that need a car to go see him! More

by Kenneth.fx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy F
August 03, 2023

Just being going to them less than a yr. But very satisfied with them being truthful about what they will be doing. Left the previous dealer bc. Of their attitude and dishonesty. Joanne More

by jderrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
August 01, 2023

Knowledgeable data and friendly experience on the auto we were looking at replacing our current auto that we purchased from west herr More

by depolmateer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Sleeman
July 22, 2023

Had an appointment today July 22nd at 10am for an oil change and inspection. They took my truck right in and I was done and on my way by 11:15. Great service and courtesy by all. Thanks More

by KittyKat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Pat, receptionist
July 20, 2023

My experience at West herr Ford was great one prompt and efficient great service and great people More

by brianmoucha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Papa
June 05, 2023

Treated very well for service. The service people recommended car inspection which I didn't realize it needed at the time and they did the inspection. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan M.-Karim H.-Christopher M.
May 25, 2023

Easy, no pressure salespeople. Definitely did whatever they could to make the deal. It was a very easy and pleasant experience. More

by Choppas4lfe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Haiti and Brian Moore
May 17, 2023

Service was very timely and efficient. Personal were friendly and efficient. Pleasant waiting room. Recommend them anytime. More

by wsnyrebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Marianni
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