West Herr Ford of Rochester

Very friendly knowledgable show everything that was on the vehicle. Only thing was i forgot to ask for the keyless combination for the car the vehicle. Only thing was i forgot to ask for the keyless combination for the car More

All work performed exactly the way it was proposed they were short parts for recall on rear axle,I will be notified when they come in to dealership, service advisor was excellent an noligable were short parts for recall on rear axle,I will be notified when they come in to dealership, service advisor was excellent an noligable More

Service completed expertly; good communication with customer; valet service much appreciated; friendly answers to questions. customer; valet service much appreciated; friendly answers to questions. More

They are always great and always super helpful! Dominick did a great job with my car Dominick did a great job with my car More

Very responsive and easy to work with. Had a small issue and they responded quickly. Had a small issue and they responded quickly. More

Everything was, nice service and good timing. My truck is running very good. No complaints. My truck is running very good. No complaints. More

Adam and Tyler were absolutely amazing to deal with! Quick, informative and provided me a loaner to use while my vehicle was in for service. Repairs done quickly and done right the first time. Quick, informative and provided me a loaner to use while my vehicle was in for service. Repairs done quickly and done right the first time. More

Great customer service. I was very satisfied with the job they did. I will go back fir any service my cars needs I was very satisfied with the job they did. I will go back fir any service my cars needs More

Zachery provided me excellent customer service. We discussed the best options for me and my vehicle and I appreciated Zachary’s honesty and advice. We discussed the best options for me and my vehicle and I appreciated Zachary’s honesty and advice. More

Although, this was a recurring issue, they made sure this time it wouldn't happen again by ordering a replacement. Also compensated me for my time. The staff in the service department are always friendly. time it wouldn't happen again by ordering a replacement. Also compensated me for my time. The staff in the service department are always friendly. More