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West Herr Honda

Lockport, NY

4.9
283 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 283 reviews

November 04, 2021

Gerry did a great job with this transaction! Everyone was very knowledgeable friendly and helpful. More

by benedettin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
October 26, 2021

WH Honda service dept. was excellent, starting with Paul the service mgr. and all repairs. Completely satisfied! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul the service mgr.
October 21, 2021

Excellent job thanks did everything I ask for and was done before I knew it thanks Dale More

by Diely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Oct 21, 2021 -

Diely responded

Thanks Marie and Dale

August 21, 2021

The women who greeted me was very professional and courteous. The waiting area was clean and pleasant. The bathroom could of used some cleaning. The repair was done in a timely manor. More

by Rskeet 36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names not known
August 10, 2021

Service department is slower than molasses. Appointment was for Friday morning. Called Tuesday and said why is the car here. More

by Bruce
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
August 04, 2021

Paul and the service at west Herr the best. Fast and courteous. Daryl the technician is so trustworthy More

by Mike_Hammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
July 22, 2021

My visit to this dealership was great! A professional staff and a very efficient repair. The waiting area was pleasant with the appropriate amenities. Excellent all around! More

by NanW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Costilow
July 20, 2021

Everyone was courteous and polite. The waiting room was clean and comfortable. I was very satisfied with the service. I was kept informed of what was to be done, the time it would take, and a detailed expl More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
July 20, 2021

Service was on time and very professional. Waiting room was clean , coffee was fresh and staff was friendly. Questions about my odyssey were answered fully More

by Jim Sluggo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
July 12, 2021

I had a pleasant experience at the Lockport West Herr Honda. Paul M. from the Service Department was extremely professional. He handled all my problems & made sure I was satisfied. He made sure that More

by Anne Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McCarey
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