West Herr Honda of Canandaigua

excellent customer service While shopping for a vehicle I dealt with a lot of "car salesman types" trying to make their next sale. Although I have decided that financially I wil While shopping for a vehicle I dealt with a lot of "car salesman types" trying to make their next sale. Although I have decided that financially I will be waiting to buy my next vehicle, the first and only place I plan on buying that vehicle from is Ontario Honda in Canandaigua. While every other dealership I dealt with was just trying to get a quick sale and could have cared less when they found out I was shopping in advance ( I plan on purchasing a new car next year) Randy from Ontario was more interested in making me a long time customer. He took the time out of his schedule to personally show me a couple of vehicles that I was interested in ( not what he thought would be best for me) and explained to me what I would need when I was ready to buy. Knowing how the sales industry works, I know that this meant he might have lost potential customers that would make him immediate money. In our economy and world today we have so many trying to make a quick buck and not looking at the big picture, Randy reassured my confidence that there are still good salesman out there that actually care about the customer and not just themselves. He is a true asset to the business. More

Our second lease with Ontario Honda Our lease was about to expire and we walked in to Ontario Honda not sure of what we wanted to do. Tony gave us an offer we couldn't refuse. Within an Our lease was about to expire and we walked in to Ontario Honda not sure of what we wanted to do. Tony gave us an offer we couldn't refuse. Within an hour we leased a new Honda Civic and walked out happier than we could imagine! There was no going back and forth and no pressure. Not only did we leave with a new car, our payments went down much below our budget. I can't say enough about this dealership! More

Our 24 year experience We have shopped at Ontario Honda since 1990. They have consistently provided us with excellent service and sound advice when we needed to purchase. Th We have shopped at Ontario Honda since 1990. They have consistently provided us with excellent service and sound advice when we needed to purchase. This quality goes from the time we call thru the sales manager. Its comforting to know you are a valued customer instead of another sale. Why shop someplace else? More

Enjoyed buying my new Honda CRV I wanted a quick and painless leasing experience. Randy made sure of it. We were able to transact almost everything over the phone and via email. I I wanted a quick and painless leasing experience. Randy made sure of it. We were able to transact almost everything over the phone and via email. I love my beautiful blue CRV. More

Early lease buyout offer = great deal for me! We got a letter on a Friday, went in to see Tony on Monday and within an hour we had a deal on a lease for a new Odyssey that fit into our budget beau We got a letter on a Friday, went in to see Tony on Monday and within an hour we had a deal on a lease for a new Odyssey that fit into our budget beautifully. Tony even found the color we wanted and we love it. We've had it for a week, everything works perfectly and in 3 years we'll probably be back for another vehicle. More

Everyone should buy a car from Chip Cheney Chip Cheney is a wonderful salesman, very nice to work with and extremely informative about the car and how everything works on it. I hadn't purchase Chip Cheney is a wonderful salesman, very nice to work with and extremely informative about the car and how everything works on it. I hadn't purchased a new car in 11 years, and he actually made the buying experience fun and kept things light. I would recommend him to everybody who was interested in buying a Honda. More

Excellent Experience Excellent price and no hassle. Ed and Stefanie were very polite and easy to work with. Overall, it was a pleasure working with both of them. Excellent price and no hassle. Ed and Stefanie were very polite and easy to work with. Overall, it was a pleasure working with both of them. More

Excellent experience We trade our Honda Odyssey 2011 to new 2014,the service was fast,simple and systematic.They attend to all your questions and guide us to all things we We trade our Honda Odyssey 2011 to new 2014,the service was fast,simple and systematic.They attend to all your questions and guide us to all things we need to know. Tony is great he is easy to approach to and sincere. Thanks! More

Excellent customer service I would highly rate Ontario Honda for being very customer service oriented, professional, knowledgeable and friendly. I worked with Sean Rankin and w I would highly rate Ontario Honda for being very customer service oriented, professional, knowledgeable and friendly. I worked with Sean Rankin and would definitely recommend him to my friends and family. Thank you! More

Easy going and friendly. They understood my situation and approached the deal with honesty. I've never leased a vehicle so I had quite a number of questions. Chip took the time to clearly and concisely and approached the deal with honesty. I've never leased a vehicle so I had quite a number of questions. Chip took the time to clearly and concisely answer my questions, which more than I can say for another local dealer. Obviously the car sales business will always have a back and forth deal making process that can get frustrating, but this was not painful. Overall it was an excellent and easy experience. I would definitely recommend Ontario Honda, and Chip Cheney, to anybody searching for a new Honda. More