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West Herr INFINITI

Williamsville , NY

Overview
Reviews
4.8
253 Reviews
Call Dealership (716) 633-9585
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8137 Main St

Williamsville , NY

14221

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Showing 253 reviews

May 02, 2026

They were extremely helpful and patient, everyone was so friendly, i will not hesitate to bring my vehicle back More

by jtgrff57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basically i delt with the entire service counter crew
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April 01, 2026

Dan was excellent, not pushy just worked to get us to the final numbers and model we needed. More

by chahintz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Nate
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March 20, 2026

I had a great experience with Julia from West herr. She explained everything that needs to be done and was so nice. I would highly recommend West herr to all my friends who are looking for new cars More

by elizabethkates18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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Mar 20, 2026 -

elizabethkates18 responded

I had a great experience with West herr nissan. Julia explained everything to me and my car is doing great

March 07, 2026

I was going to be 30 minutes late for my appointment but they told me we’ll see you when you get here. Checked me in and I was out of there in less than 2 hours. Used their comfortable and convenient waitin More

by Isellhealth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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February 24, 2026

I had my information and oil change and the service was great. I had the opportunity to chat with my salesperson while I waited. I never mind coming here. Great service and great people! More

by Chiefweed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Frank
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February 21, 2026

Everyone is always very pleasant to work with Never have a problem. They listen and get issues resolved . Recommend them highly More

by lynnym3552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember her name in the setvice area but she was extremely pleasant and knowledgeable
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January 27, 2026

Awesome Dealership. My Saleswoman Justin Jopp is the Best I recommend her to anyone who asks. So Thankful for Justine and the team at West Herr. More

by gpowgm48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Jopp
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January 02, 2026

Awesome person that help me, they did a great job with servicing my vehicle very happy with my experience More

by Mariamerlo1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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December 22, 2025

Outstanding service by Albert at West Herr Infiniti thorough, knowledgeable, stress-free experience. Highly recommend him for QX80 service. More

by cory.mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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December 15, 2025

The service desk representative was very professional and knowledgeable of the work that needed to be done on my vehicle. They had all the correct follow up questions to help me with the services needed. More

by BGonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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