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West Herr INFINITI
Williamsville , NY
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 255 reviews
May 29, 2026
I've had dealings with west herr Infiniti on and off for about 10 years. Always a good experience. The infiniti company doesn't always have the best incentives and occasionally miss the mark on design (imo) about 10 years. Always a good experience. The infiniti company doesn't always have the best incentives and occasionally miss the mark on design (imo), but the folks at the dealership are easy to interact with. No pressure felt at any time. If the vehicle is right, would buy from them again. More
by pauladams
Employees Worked With
Justine Jopp, Brian Schwindler
May 29, 2026
They were extremely accommodating letting me compare a few different cars and allowed an extended test drive. They completed the sale very quickly and were very knowledgeable on all questions we had. few different cars and allowed an extended test drive. They completed the sale very quickly and were very knowledgeable on all questions we had. More
by amgardner
Employees Worked With
Dan Fabrizio
March 20, 2026
I had a great experience with Julia from West herr. She explained everything that needs to be done and was so nice. I would highly recommend West herr to all my friends who are looking for new cars She explained everything that needs to be done and was so nice. I would highly recommend West herr to all my friends who are looking for new cars More
by elizabethkates18
Employees Worked With
Julia
March 07, 2026
I was going to be 30 minutes late for my appointment but they told me we’ll see you when you get here. Checked me in and I was out of there in less than 2 hours. Used their comfortable and convenient waitin they told me we’ll see you when you get here. Checked me in and I was out of there in less than 2 hours. Used their comfortable and convenient waiting room. Time flies. Quick check out and I was on my way More
by Isellhealth2
Employees Worked With
Julia
February 24, 2026
I had my information and oil change and the service was great. I had the opportunity to chat with my salesperson while I waited. I never mind coming here. Great service and great people! great. I had the opportunity to chat with my salesperson while I waited. I never mind coming here. Great service and great people! More
by Chiefweed
Employees Worked With
Adam and Frank
February 21, 2026
Everyone is always very pleasant to work with Never have a problem. They listen and get issues resolved . Recommend them highly have a problem. They listen and get issues resolved . Recommend them highly More
by lynnym3552
Employees Worked With
I dont remember her name in the setvice area but she was extremely pleasant and knowledgeable
January 27, 2026
Awesome Dealership. My Saleswoman Justin Jopp is the Best I recommend her to anyone who asks. So Thankful for Justine and the team at West Herr. My Saleswoman Justin Jopp is the Best I recommend her to anyone who asks. So Thankful for Justine and the team at West Herr. More
by gpowgm48
Employees Worked With
Justine Jopp
