West Herr INFINITI

The service is great, and James has been my service advisor - I depend on this dealership to service my vehicle and Infinity is my go-to place for service when I travel. advisor - I depend on this dealership to service my vehicle and Infinity is my go-to place for service when I travel. More

Always the best service. Friendly and quick James is the best, always on time with service Friendly and quick James is the best, always on time with service More

The West Herr Infiniti Dealership is always clean and radiant. James, the service manager, consistently provides me with the best customer service experience during my visits. radiant. James, the service manager, consistently provides me with the best customer service experience during my visits. More

First time servicing my car here. Excellent customer service. Cleaned the interior too. Young man at service desk was great (don’t remember name, sorry). Waiting area was spotless an Excellent customer service. Cleaned the interior too. Young man at service desk was great (don’t remember name, sorry). Waiting area was spotless and quiet. Nice experience overall. No complaints. More

Pleasure dealing with the West Herr Infiniti Williamsville service team. Jim was responsive and helpful throughout the eval and fix of my QX50 Williamsville service team. Jim was responsive and helpful throughout the eval and fix of my QX50 More

The dealership was clean, uncluttered, and a refreshment area as well. Everyone I was in contact with was polite and helpful. After delivery, upon reading my owner's manual, I found I was missing an additio area as well. Everyone I was in contact with was polite and helpful. After delivery, upon reading my owner's manual, I found I was missing an additional manual. I returned the next day and Dan my salesman was off. A polite young man named Marc assisted me by ordering the missing manual. Great Service More

Although unannounced, when I arrived with. NIl in my tire, the service was immediate and the result excellent. NIl in my tire, the service was immediate and the result excellent. More

We are always glad when James is working. He is an awesome service manager, and is so friendly and helpful. James deserves all the awards he has won. He truly makes the dealership special. He is an awesome service manager, and is so friendly and helpful. James deserves all the awards he has won. He truly makes the dealership special. More

Always such a pleasure to go there. Very professional and helpful staff. Keep up the fantastic work. Very professional and helpful staff. Keep up the fantastic work. More

Everyone who works at West Herr Infiniti/Nissan is highly trained in Customer Service. At all levels of service West Herr employees make sure the customer has been taken care of. The vibe throughout the de trained in Customer Service. At all levels of service West Herr employees make sure the customer has been taken care of. The vibe throughout the dealership is pleasant with no pressure of any kind. Best of all, when you dial 633-9900 a human being answers. Wonderful! More