West Herr Nissan

Thought I received a good deal , I was wrong! Was not what I expected to be Was not what I expected to be More

This applies only to the collision shop Great body work, the car looks like new. Very efficient process. Fast service, helpful pleasant people. work, the car looks like new. Very efficient process. Fast service, helpful pleasant people. More

Hooked it up, was without a car for some time and they gave me a loaner while i had to wait gave me a loaner while i had to wait More

West Herr Nissan of Orchard Park has always taken care of my car needs in a friendly and timely manner. Great service with a smile my car needs in a friendly and timely manner. Great service with a smile More

As many times I've been there, I have always been greeted with friendly staff. I've always been taken care of immediately and efficiently!! I am so thankful for Michael Wright as he is equally courteous an with friendly staff. I've always been taken care of immediately and efficiently!! I am so thankful for Michael Wright as he is equally courteous and efficient. He has a way of making you feel my issues are important, no matter how busy he us. I remember through covid, how rude they can be and Michael handles it graciously and with a smile. Michael makes me feel my trip there will always be done well and fast. Thank you Michael Wright for being you!! More

West Herr Nissan in Orchard Park is always upfront, honest and polite when I have been to the Service Department. I feel valued when I’m there, spoken too and even after I leave. honest and polite when I have been to the Service Department. I feel valued when I’m there, spoken too and even after I leave. More

Most generally helpful. Sometimes no callback?? Went to dealer body shop to get mre OEM parts. Not sure how much i did ? Sometimes no callback?? Went to dealer body shop to get mre OEM parts. Not sure how much i did ? More

Great experience nothing else to say it was a very good experience that’s it Thanks experience that’s it Thanks More

Very professional staff. Brought my vehicle in to have antenna tested. They were able to accommodate a last minute request for oil change. Antenna issue is just out of warr Brought my vehicle in to have antenna tested. They were able to accommodate a last minute request for oil change. Antenna issue is just out of warranty but they said they will cover the costs. More

I am always treated courteously and know exactly what work.is to be done, the time.it.will take and am sure my car will be returned to me washed and sanitized inside. Also invited to have a coffee t what work.is to be done, the time.it.will take and am sure my car will be returned to me washed and sanitized inside. Also invited to have a coffee tea or cocoa. Cannot ask for any.more when i bring my car for service. More